Previous 1 2 3 4 5 Next 98 Replies Latest reply: Feb 17, 2008 6:02 PM by hupernikomen Go to original post
  • Tdbp Level 1 (0 points)
    I HAD THE SAME PROBLEM, BUT IT APPEARS THAT PACIFIST WORKED FOR ME! EVERYONE SHOULD BE USING PACIFIST TO RE-INSTALL QT 7.3.1, OVERWRITING THE QT 7.4 FILES IN THE PROCESS. I DON'T MEAN TO YELL, I'M RENDERING IN AE RIGHT NOW, SO MY CAPS LOCK IS ON. I HAD IT FINISHED IN 5 MINUTES, RESTARTED, AND NOW HAVE NO PROBLEMS.
  • RedTruck Level 4 (2,145 points)
    I was going to say don't yell, but then read the end of your post. That's funny...

    And the above post said that in the several years they have been using Macs they have never had a broken update. That surprises me, because 10.4.9 was infamous for crippling QT and FCP. It was quickly addressed, but still a rough time for many.

    I have had a long talk with one of my co-workers about this, and we strongly disagree on a few points, but my end opinion is that, yes it would be nice if every company did all the testing for us, and could be said that it should be expected. But if there is one thing I have learned in my professional life, don't expect anything. There is a should, but to rely on it, and then look to place blame, however properly placed that blame is, still does not return you to a working system.

    As pessimistic as this sounds, I expect that nothing will work right out of the box. (Batteries not included...)

    Honestly, I miss my old Commodore 64.
  • Scott Rowan Level 1 (65 points)
    I like turtles
  • CreativeBloc Level 1 (35 points)
    I pretty much agree with you. I just don't see how problems this big could have been missed. The very first render in AE after the upgrade crashed. Many codecs in FCP that I use regularly have lost RT capabilities. I cannot play back an HD clip in a QT window from my SATA array without it choking.

    This was basically the point of my last post... I should have been smarter about the upgrade but how were these issues missed at Apple? These are big things, not small bugs that are only affecting a few small processes.

    Is this making sense?

    Again, not yelling, just passionate!

    Joel
  • Scott Rowan Level 1 (65 points)
    I agree. A Pro application depends on Quicktime to operate. But how were we supposed to know a Quicktime update would crash Adobe and Apple pro-applications. Thank god for Time Machine; and I'm also going to give "Pacifist" a try.

    ~Paul Kersey
  • P Gierke Level 1 (70 points)
    Finding what needs to have its permissions adjusted gets more complicated if After Effects is using temporary files somewhere.

    I would really like to see the output of a dtrace script showing all File I/O system calls by After Effects when this bug occurs. I think it might shed some more light onto the root cause of the problem. I would do it myself, but I do not have a copy of After Effects.
  • Bob Wilson Animator Level 1 (0 points)
    I am having the same problem. At 10 minutes the render stops. This is the kind of crap that drives me nuts. Professionals getting unstable versions of Quicktime because Apple rushes out a new version of it so that consumers can rent movies on iTunes in time for a Macworld. Absolutely insane. Do they test this garbage before pushing it out?
    Hello Apple: If I miss a deadline because of this nonsense, I will take my money and my apps and move back to Windows. Of all the things Microsoft has goofed up, they have never pushed an update to me that screwed up After Effects.
  • CreativeBloc Level 1 (35 points)
    Oh crap! I just tried the pacifist work around to revert to QT 7.3.1 cause clients need stuff by EOD and now my computer wont boot up at all. It gets stuck on the apple startup screen and the little wheel keeps on turnin'

    I tried golding the shift key during startup to go into safe mode and no luck.

    What now. Any ideas?
  • RedTruck Level 4 (2,145 points)
    Two things, neither of which are meant to be argumentative.

    First, just because an update is offered, doesn't mean you have to install it.

    Second, I am a huge fan of cloning a working system before doing any updates. Kep a clone ready. If you update and break something, you are up an running in no time.

    It definitely stinks to have your system shut down on you. But look in your license agreement for your apps. I don't know about Adobe, but Apple lets you make a single copy of your installation disks (FCP anyway) for backup purposes. (Section 2, paragraph A of user license agreement.)


    My recommendation is to make a disk image of the installer and put it on a firewire 800 external drive for backup. If you need to reinstall everything, you can do it in a fraction of the time. FCS took less than an hour this way.
  • CreativeBloc Level 1 (35 points)
    I have all the aps still. That's not the issue. I cannot get the thing to start at all. What is the key command for safe mode? Shift after the tone right?

    Joel
  • RedTruck Level 4 (2,145 points)
    yes
  • Scott Rowan Level 1 (65 points)
    Not being argumentative either, but instead of saying what we "should" have done, how about what we need to do.

    I read on several forums about the "Pacifist" working, but apparently, that makes me nervous to even try to install it. Sorry that halted your boot. Try holding down Option before the boot sound. I did that once when my system locked up. It brings up the possible boot drives (and I only had one), and selected it. Worked then. Try it and see. If not, anyone have any idea what do to here?

    ~Paul Kersey
  • tinyenormous Level 1 (0 points)
    FYI the quicktime download link is on this page http://www.apple.com/support/downloads/
    And Pacifist can be found here http://www.charlessoft.com/

    Good luck Fellahs,

    ...thanks a lot apple...
  • webmonkees Level 1 (0 points)
    let me clarify 'your mileage may vary'. As in, with 10.4 it seems to work, 10.5 is an unknown factor. Personally, I'm not getting near any update until this issue is resolved. Leopard included.
  • Scott Rowan Level 1 (65 points)
    I agree.
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