error - 2096 when opening itune

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error - 2096 when opening itune

having trouble opening itunes after installed the newest version 7.6. Here is the message ( quicktime failed to initialize(error 2096) QuickTime is required to run itunes. Please reinstall itunes.)

Any help??

dell

Posted on Jan 17, 2008 2:18 PM

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Answer 1

glmory

Level 1

9 points

Jan 20, 2008 6:25 PM in response to nakia115

Same problem. I am on the xp64 operating system, which isn't supported with either their 32 bit itunes, or their 64 bit itunes so that might explain it for me. Still, until today when I reinstalled it the thing worked fairly well(if you could ignore the blatant negligence of Apple not making the iphone compatible with the 64 bit windows systems) today though I can't seem to do anything to help.

The main things that other people have got to work are: right click on the itunes application and quicktime application go to the compatibility tab and uncheck everything. Or uninstall both programs and install in a new folder. Both of these however failed for me...

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Answer 2

glmory

Level 1

9 points

Jan 20, 2008 6:26 PM in response to nakia115

http://docs.info.apple.com/article.html?artnum=305212 is the canned help file from apple, if you are lucky it will fix your problem.

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Answer 3

nakia115 Author

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0 points

Jan 21, 2008 6:51 PM in response to nakia115

Spent 2 days trying to make itune works on my computer and still can't make it to work.
I followed all of the troubleshooting tips from Apple, tried to install an earlier version of Quick Time, tried to uninstall all itune and quicktime and reinstall. I have no problem installing the software just then when i try to open itune, the same error - 2096 message kept popping out.

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Answer 4

wydok

Level 1

0 points

Jan 21, 2008 7:51 PM in response to nakia115

Uninstalling QuickTime 7.4 and installing 7.2 instead fixed my problem on my Windows Server 2003 computer at work.

Oddly, my XP Professional at home is not having this problem.

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Answer 5

nakia115 Author

Level 1

0 points

Jan 22, 2008 6:56 PM in response to nakia115

Thanks Wydok,

I tried what you said and it worked.

"Uninstalling QuickTime 7.4 and installing 7.2 instead fixed my problem on my Windows Server 2003 computer at work."

Great help, thanks...finally got my itune back...

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Answer 6

glmory

Level 1

9 points

Jan 22, 2008 8:10 PM in response to wydok

Wydok, you are the man. Combining what you said, with the information at http://yukichigai.googlepages.com/iphonex64 and my iphone is now working on a computer that has the xp 64 operating system and is not officially supported! that made my day...

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