audio noise when using DVI out

This has started happening recently. Basically, I hook up my MacBook Pro to a TV using Apple's DVI to S-Video or Composite Video Out cable, and then connect that to the TV using S-Video. The image appears fine on the screen. I then hook up the audio out on my computer to an amp. However, the amp makes a lot of noise, like fuzz and a humming noise that is coming from my computer. Adjusting the volume on either the amp or computer does nothing. Now, when I unplug the computer from the TV but leave the audio hooked up to the amp, all of the noise goes away. This incident only occurs when the computer is hooked up to the TV (doesn't matter if it's through S-Video, Composite Video, or VGA). If I hook up the audio to the TV in the audio input, the same result happens. I would like to be able to hook up my mac to a TV and watch movies without having to deal with this audio issue because it is very annoying. If anyone else has experienced this and or knows what to do I would appreciate some input.

MacBook Pro Intel Core Duo, Mac OS X (10.5.1)

Posted on Jan 17, 2008 11:30 PM

Reply
9 replies

Jan 18, 2008 8:39 PM in response to tinapple

I just came across the same problem tonight. My first impression was either the audio cable was bad or my stereo receiver had a problem. But I then unplugged everything and just had the audio cables plugged in and didn't hear the noise. As soon as I put the dvi near the computer the noise came back!

Is it worth bringing it to the apple store? Would this be covered under warranty?

Feb 25, 2008 9:38 AM in response to t1mmy

Has there been any response on this issue?

Having the option to run analogue video out of my MBC when I bring FCP editing work home seemed like a boon to my workflow.

Unfortunately, what I've found is there is not a single clean output on the laptop. When I hook up the DVI to s-video connector, I instantly get a high pitched whine, that seems to come from the internal drive (not 100% sure on this), through the analogue audio output. If I switch the audio outrput to my M-Audio Audiophile USB interface, I hear all sorts of noise from the external Firewire drives, connected to the FW800 port. This interference actually occurs whether the DVI connector is present or not.

Essentially, I have no way to get sound out of the laptop, with the DVI connector attached, that is not degraded by noise from the hardware.

Any workarounds that don't impact functionality?

Mar 23, 2008 6:34 PM in response to bflatguru1130

I just ran into this problem while trying to watch a movie. Unfortunately I don't have an answer but another data point. I use my mac at work hooked up through DVI to an LCD monitor and I listen to music all day with no problems. I just tried the TV though DVI, which makes the amp buzz, with headphones and they sound perfect.
But the amp sounds find without DVI. Wish I could be more helpful.

Apr 23, 2008 5:07 AM in response to bflatguru1130

I appear to have a definitive answer to this problem.

I plugged my MacBook Pro into a Sony Bravia LCD TV recently.

I am using a DVI to HDMI video cable and an audio cable that splits the Mac's output to two RCA jacks.

If only the audio or only the video were connected, everything was fine.

Once both were connected, the hum/buzz started.

It turned out that you need to get an "Ground loop isolator" which is a box that quote "works by breaking the earth between your computer or audio components and stereo so there’s no path for current from an electrical imbalance to flow".

You can order them online at places like this:

http://www.minidisc.com.au/xitel-ground-loop-isolator-p-423.html for about AUD60.

I picked one up today at Jaycar electronics in Sydney for AUD20 and it has sorted the problem.

Well worth a try.

Apr 23, 2008 6:09 PM in response to mbestel

Here is my experience and solution for this problem. I just purchased a Sony Multi Channel AV Receiver (STR-DG729) to control all my video/audio devices.

I connected a FIOS cable box, Panasonic DVD/DVR, and Canon HDV Video Camera with HDMI inputs. I connected the SONY HDMI out to HDMI in on a new DELL 24-inch LCD monitor.

I connected a SONY DVCAM video deck to the sony with an RCA analog L-R audio cable and to the DELL with an S-Video cable.

I connected a pair of Moonson computer speakers and subwoofer (previously connected to my MacBookPro) to the SONY receiver.

Finally, I connected my MacBookPro to the SONY using a high quality Belken mini to L-R RCA audio cable from the headphone jack out and to the DELL with a DVI cable from the external monitor port.

All components worked fine--except for the MacBookPro when the external DELL flat screen monitor was connected with DVI. When I switched the SONY to monitor the MacBookPro audio, I was greeted with a underlying rumble/hum. At first, I tried to ignore it, but it was just too annoying. Of course, lowering the volume with the SONY removed the hum, but then I couldn't hear any audio from the MBP. After consultation with SONY, Apple Support, Best Buy (where I purchased the SONY) and Radio Shack, I was convinced the problem was a 60 MHz hum introduced through the house electrical system.

WRONG. After unplugging the MPB, the hum persisted. I then decided to start disconnecting peripherals from the MBP one at a time. Out came the FW800 PCI Express Card, the FW400 cable to the DVCAM deck, the Belken USB Hub with several items attached, and finally, the DVI cable to the DELL monitor. THAT STOPPED THE HUM. Without the DVI connection, sound from the MBP through the SONY was perfect.

Next, I turned off the DELL and touched the DVI connector to the MBP. THE HUM RETURNED. I swapped out the DVI cable for another one. The hum persisted. I touched a DVI cable to the MBP from an adjacent NEC MultiSync Flat Screen monitor connected to my G4. THE HUM RETURNED. At least that meant the new DELL wasn't the culprit. IT WAS THE DVI connection.

Just to be sure, I swapped out the Belken mini-to-RCA cable to the SONY. The hum returned as long as I had the DVI cable connected.

Earlier, I had spent about an hour on the phone with SONY tech support double checking all the connections on the receiver. Now I called Apple Support and spoke with a level II tech. He was very patient and reviewed the entire system. He made an appointment for me with my local Apple Store to check out the MBP. He also suggested that I connect audio to the SONY with either a USB cable or a TosLink optical cable.

At the Apple store, the Genius was stumped. I suggested he search this forum and he came up with this thread. At the store, I purchased a XtremeMAC XtremeHD 4-meter TOSLINK optical cable with 3.5 mm optical digital audio jack connector for the MBP (TN408LL/A at $29.95).

When I returned to the office, I re-connected all components and installed the TOSLINK from the MPB to the OPTICAL TV IN on the SONY. Moment of Truth: I booted up the MBP then turned on the SONY and selected TV. No hum. I played a video over the Internet. Great sound, no background hum.

I did discover that the TosLink optical cable disables audio control on the MBP. Says so right in audio preferences. Audio level must be controlled via the SONY while the TosLink cable is connected.

So there is a Day-plus of my life trouble-shooting the hum. This is definitely an Apple MBP bug. The hum is generated by the DVI conenctor and passes through to the headphone jack out. You won't hear it with computer speakers connected directly to the headphone jack. But when you connect to a high-powered receiver, it amplifies the hum.

I've been detailed in this description to save others from my frustration and loss of so much work time. I'm contacting Apple to see if they acknowledge this bug. Hopefully they will and will roll out a firmware/hardware fix before my Applecare contract expires.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

audio noise when using DVI out

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.