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New application not available to other users

My iMac is set up with a separate user account for each family member. My wife has admin priveleges, my daughter's is a general account and my son's is restricted (i.e. kid friendly).

I just installed Rosetta Stone v3 from within my account. I confirmed that it runs properly; the installation was successful. My next step was to check that my family could use the program. Within my wife's account I got the following message: Fatal Application Error 5118. Naturally, my first thought was Permissions. I went back to my account and set the group Everyone to have read/write permissions and set the third menu (Others? Guests? I forget what it's called...) to read/write too. Back to my wife's account; Error 5118. I looked in the Get Info window to confirm the changes took place and they had. I restarted the machine, checked Get Info again (still read/write for everyone) and once again got Error 5118.

I've called Rosetta Stone. Of course they're not Mac-saavy, but they indicate Error 5118 is a permissions conflict.

My question(s): is there any way to ensure that applications I install are available to all users? Do I have to log in as Root (something I HATE doing) to install new applications?

Thanks in advance...
Dave

iMac Intel 17" 2007, Mac OS X (10.4.11)

Posted on Jan 18, 2008 6:34 AM

Reply
4 replies

Jan 18, 2008 3:14 PM in response to David Lafontaine

Problem Solved! Although I had set the privileges for the application, the problem was in HD>Library>Application Support>Rosetta Stone. By setting that folder and its enclosed folders to read/write for everyone, the fix was in.

It's too bad that I had to do any of this. The installer should have adopted the permissions from the folders it installed into. Grrrr.

BTW, the error message was a Rosetta Stone message, not a Mac OSX message; I didn't make that clear before.

New application not available to other users

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