Unable to download ringtones.

I have the latest update for iTunes, I have re-confirmed my account information, I have ensured I am using the U.S. store and I am still unable to download ringtones to my library. I am able to access a song I purchased and create the ringtone however when I select "buy" it will ask me for my password and when I enter it it says, "purchasing" whatever title it is and then it just sits there... I wait and nothing happens, I look in ringtones and it's empty, I review my purchase history and there is nothing there. Anyone have anymore ideas?

Thanks!

Windows XP

Posted on Jan 18, 2008 6:50 AM

Reply
5 replies

Jan 18, 2008 8:54 AM in response to payne722

You're lucky you've made it that far!

I've tried on three computers now and I can't get past a prompt which tells me:

"In order to purchase Ringtones, you must review and accept the iTunes Store Terms of Service. Click OK to go to the iTunes Store Terms of Service"

• Clicking OK does nothing
• I've been an iTunes member for years
• Logging into my iTunes account and viewing the Terms of Service only loads an .html webpage; I have no option to Accept anything (new or otherwise).

Lame...

Jan 18, 2008 1:58 PM in response to payne722

GOT IT!!!!!!!!!!!!!!!!!!!

Pass this along:

I found a way to find the Terms of Service and accept them. I read a post of how one guy went into the iTunes store and purchased a song which brought up the Terms of Service on its own. When I tried this, however, I was greeted with a message that the iTunes store was currently unavailable, so I went into my account information, pressed "Reset Warnings". I then found a random song attempted to buy it and was was shown the Terms of Service, accepted them, canceled the song buy, and pressed the ringtone button. Worked fine.

Hope this helps anyone else who has this problem.

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Unable to download ringtones.

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