Can anybody help? I've tried to upload the last two software updates to my Ipod without success. The last time I've tried, I've got an "unknown error" (1432) message which I can't seem to find any info on. Any ideas?
The diagnostic screen is a red herring. I had exactly the same problem as discussed here. This is what I did that worked. With the IPod disconnected, I put the IPod into disk mode. To do this hold down the select and play/pause keys simultaneously. Soon a little check mark appeared on the screen. Plug in the IPod and let ITunes recognize the IPod. Highlight the IPod in the in ITunes and restore. You will have to re-synch your playlist as restore will erase everything on the IPod. I spent a couple of hours playing with the diagnostics until i stumbled across a post that discussed the disk mode. Good luck.
Sorry, I can't help but I have a similar problem. "The iPod <iPod name> could not be restored. An unknown error occurred (1432)." My 30GB iPod video (5th generation) crashes whenever I try to sync it. I either get the error dialogue, or the 'device removal' dialog box after roundabout 4 minutes. But the connection is all right. I even tried a different cable. And a different computer. It mounts perfectly, starts to sync my library, but gets stuck after syncing a few songs. I thought the songs might be corrupted. So I tried sync my photos, not my music library. But the outcome is the same. Tried to restore. Worked once. Later, when I tried to sync the same s**t happened again. Now I can't even restore the iPod anymore, because the errors occur before the iPod can be restored. Tried to reset the iPod. Nothing. Tried the diagnostics, manual and auto. Auto shows M25 diagnostics 0.7 completed PLL: 0. Does anyone know what that means? The manual diagnostics for memory results in "Checksum=0x0CFF" for flash and "RUN: BL on / PASS: BL blink / FAIL: BL off" for SDRAM... Does that mean the memory is f**ked? Once I restart the iPod it works fine, I can navigate thru the menus etc. (Pointless without music on the iPod and without the possibility to sync...)
If the RAM was broken the iPod shouldn't boot at all, am I right?
Can anyone help???
I am getting frustrated... the iPod is just a little bit too old for warranty!
To clarify how to enter disk mode, first press the Select and Menu buttons simultaneously to enter reset mode. While the dark apple appears, press Select and Play/Pause buttons simultaneously to enter disk mode. Cheers.
I got the same message error 1432 and everytime I try to restore my iPod (5th generation) it stops at the beginning and never ends. In addition to that, my iPod does a very strange noise. It sounds like the hard drive is being scratched. There is NO data at all on it and when i press any button, it starts up and shows me : connect to your computer, use iTunes to restore.
strange....
