iChat Audio Chat Issues

What Speed G3 ?

What Modem ?
What router ?

Makes and Models please.



10:20 PM Friday; January 25, 2008

same here

Same questions then.

Which G3 ?.....

Please note the Post Time. IT may be a while before I get back.



10:50 PM Friday; January 25, 2008

I am having a similar issue and it is getting annoying.

I am able to connect and chat with my sister no problem (via audio) but when i try to do the same with my father it won't work.

I have Time Warner Cable internet. Which goes into an SB4100 surfboard modem. From there it goes into a D-Link 625 wireless router. I have ports and stuff open and i don't think the problem is on my end, as i can connect and audio chat with my sister no problem.

On my fathers end he only has a surfboard modem. My fathers modem is a surfboard SB5101. I know for a fact that all these do is basically change the cable connection into an ethernet one and there is no router/firewall involved.

I have turned the firewall off, and i have set it up to only allow connections to iChat but it never seems to work.

I usually get a message from iChat saying that the party did not respond, which I know is not correct.

Any insight would be greatly appreciated!!

Makes and models of routers and modems.

I had worked out the Macs were fast enough for Audio chats.
http://docs.info.apple.com/article.html?artnum=301050

What is important now is Internet Speed and some settings.

In System Preferences > Quicktime > Streaming what have you got the speeds set at ?
The Automatic Setting (In Tiger) is read as a 0 (Zero) by iChat and will effectively stoop it working.
The Intranet/LAN speeds is also misread by iChat.
For Video chats we suggest setting it to 1.5Mbps almost no matter what your Internet connection speed is.
It needs to be set at least as fast as your download speed so that it does not cap other Video streaming.

You seem to be up on ports and stuff in the Routers/modems.

That leaves the Mac Firewall if ON
This will need you to set the A/V ports for iChat. Audio and Video use the same ports and there is no Preset in Tiger for this.



7:52 PM Sunday; January 27, 2008

Hi,

I am not sure about that D-Link nunber as it is not in this list http://portforward.com/routers.htm

If it is the D-Link 624 it is supposed to work Out-of-the-box if UPnP is turned Off. http://docs.info.apple.com/article.html?artnum=93333 Although there are later editions and variants since the list was first posted.

However the Port Forward page on this device says it can not open enough ports for iChat http://portforward.com/english/routers/port_forwarding/Dlink/DI-624/iChat.htm

It would be helpful if you could be more specific about which ports and setting you have made.



9:01 PM Sunday; January 27, 2008

Sorry about not providing the exact router. It is the D-Link DIR 625 which is on the manufactures page here: http://www.dlink.com/products/?sec=1&pid=501 and on the port forward page here: http://portforward.com/english/routers/port_forwarding/Dlink/DIR-625/DIR-625inde x.htm

I have opened all the ports on the portforward site for my router. I understand how to do it and I did.

I do have UPnP disable on this D-Link DIR-625 just because i prefer to.

Ahhh !,

I missed that one in the list.

I have also been here http://portforward.com/english/routers/port_forwarding/Dlink/DIR-625/iChat.htm

This is the actual list of ports.
Unfortunately this page is incomplete.

They are for iChat 4

TCP 5190, 5220, 5222, 5223, 5298 (This is the regular Login port, the three Jabber ports and the Bonjour one)

UDP 5190 (file sending), 5678 (AV Invite) 5297, 5298, 5353 (All Bonjour), 16393-16402 (For the SIP Invite and actual Video or Audio chat)

Again: UDP 5190, 5297, 5298, 5353, 5678, 16393-16402 (In numerical oder)



11:08 PM Monday; January 28, 2008

OK, well i am happy to report that after a few more time messing around and restarting the router about half a dozen times it IS working.

I disabled then re-enabled then disabled again (UPnP) along with a few other things and it seems to be working again.

Thanks for the help and pointers

Glad to hear.



7:58 PM Tuesday; January 29, 2008

Hi,

The Speedstream Routes.
This means it will need the ports to be opened or allowed.

From the Link and the pictures there I can not say if it has UPnP which would be easier.

The Link is actually about Port Forwarding. You may Not have to do that. The Purpose of the link is for the default Access info nearer the top.



10:48 PM Tuesday; January 29, 2008