MacBook Pro constantly losing wireless connectivity

Hi BobRz,

I am very glad to hear that it looks like the guide was successfull for you. Out of curiousity, I have opened up the Macbook pro to investigate how the ribbon cable might be getting damaged (Figure 1, circle 1). On the insode of the bottom cover (Figure 1, circle 2 and Figure 2 circle 2), I found that there was a very visible inpression left by the cable connector on the black plastic film. Due to the strong inpression, and the location of it, I suspect that the bottom over was placing excess pressure on the connector when the laptop received knocks to the underside. I have added a bit more details to my guide here: http://warrantyvoidifremoved.blogspot.ie/2014/01/repairing-intermittent-wifiwire less-on.html

This is to Apple:

I have tried to post several times in the last 2 days, and you have removed my posts and then informed me by email. Clearly someone at Apple knows about these profound and long-standing wifi connection problems, as the host is screening and removing my comments.

Yet you have not responded to the problems described in this 6-year-old thread. Why is that?

Many thanks -

Hi kris_mac:

I have a MacBook Pro 13" Retina screen display laptop with OSX 10.9 installed and am having wifi problem where the connection randomly drops.

How do I find the system configuration fold on my laptop. In my finder folder I don't have folder titled library?

Thanks

Bmac,

Your theory makes sense. Resting the laptop on well... your lap would put some pressure in that area where just having it rest on the little feet would not. I wonder if that's also the cause of a lot of the SATA cable failures.

Update: Wifi is now working on both devices.

iPad: Turned on Airplane mode and shut down. Restarted and turned off Airplane mode. Shut down again. After restarting I entered the network password and it connected immediately.

MacBook Pro: Took the laptop into the same room with the Netgear router. Pushed the WPS button on the router and the connection was restored. Walked a few feet and the connection appeared to be lost again. Walked back toward the router and the connection was restored. Stayed while some software updated (not related to wifi). Made it to the living room and the connection stayed strong. Shut down and about an hour later rebooted and still have a signal.

Hey Lauren,

I've been keeping a record of your supposedly "subversive" posts. Every time this thread is updated, I get notified. I can't say that I'm particularly surprised that Apple is censoring you. Disgusted, yes...but hardly surprised.

For all the problems I was having with Linksys, DLink, and then finally even Apple's own routers, my issues seem to have quieted themselves down since using the POS modem/router combo supplied by my ISP (thank goodness I have a tremendously tiny house with thin walls!). I've only had the cursed wifi issues once in the last four months. I think it also helps that I've been using wifi maybe 5% of the time...the rest I'm hardwired in. It's like the airport card is jealous or something...heh.

For the record, I don't even for a second believe this issue is related to the router. While I'm thrilled that BananaMacintosh's hardware solution worked for him, it doesn't explain why wifi suddenly operates properly when running Windows on the same box.

1) Apple released (and continues to do so) a faulty product. It's too bad, but that happens. No technology is perfect. That's fine.

2) Apple shames itself by refusing to do anything about it...in 2007.

3) Apple continues to shame itself by refusing to even acknowledge the scope of the issue.

4) Apple disgraces itself even further by going so far as to censor it's customers. What Laurenmay1 was saying wasn't even slanderous in the slightest. I see nothing wrong with holding a company accountable to its customers. Apparently Apple sees things differently.

Let's see if this post even sticks around.

I have a new Haswell Retina MBP 13", and it looses "internet", but still shows a full strength signal.

Needless to say, nothing wrong anywhere in the house or other devices, including my old original MacBook Air.

Whilst I run cisco for all my switches and routers, I use Apple Airport Extremes for all wireless. I have four in total covering the house and various bands. I just added a new 802.11ac model just to made sure it was getting a good signal, and its still occuring.

The bandaid fix is simple, turn network on and off and its perfect. I'm not sure if its a power saving issue, but its stopping my time machine backups.

Daniel.

I've tried virtually every suggested "fix" listed on this thread with no success.

Yesterday (01/24/2014) I unchecked the Energy Saver > Put hard disks to sleep when possible checkbox (on both the Battery and Power Adaptor screens), and I have not experienced one drop in the Wi-Fi connection since.

I have two MacBook Pros (13-inch, early 2011) sitting side-by-side (work and personal), and both would drop the Wi-Fi connection 2-6 times a day. When I say drop, the Wi-Fi icon in my menu bar always showed connected, but I'd have to 'Turn Wi-Fi Off', then turn it back on again to resolve the issue.

As most folks have shared on this thread, none of the other devices connected to my AirPort Extreme have ever had a problem with the Wi-Fi network. I also ruled out any issue with my AirPort Extreme/Wi-Fi network when my work MBP exhibited the same behavior when connected to the Wi-Fi network at my work office.

Ron,

Thanks for your verbose description and what worked for you. I have the same issue, and am trying your suggested solution on my 2012 15" Macbook Pro (my 2013 13" Macbook Pro never has this issue and the setting were as your solution was) We'lll see..

Many thanks.

Dear Eric - I totally agree.

I am beyond shocked that Apple has not addressed. I have called offices, sent emails, discussed in store, and AppleCare - how can a company behave this way? Yet, if I leave an 'objectionable' post here, it is removed instantly. Someone is watching carefully. AND NO RESPONSE FROM APPLE? !!!

The best thing to do is warn others about this macwifiloss. Apple? ARE YOU LISTENING? Why the censoring? Aren't you proud of your products? Don't you think consumers should be forewarned about faulty wifi? Or do you think consumers should BUY FAULTY products and suffer? SHAME ON YOU APPLE !

Hey,

I bought a 13 inch Macbook Retina over the christmas period and experienced this problem a few days after i first used it. I followed someones advice to delete some .plist files and it seemed to work. However, about 30 minutes ago the internet kept dropping again so i returned to the files and discovered that two files had either been created or modified and thats what is causing the constant dropping. As you can see from the attached picture, the files are created/modified at the same time. I deleted both, restarted computer and the internet is fine.

It seems that everyone has a certain way to fix the problem which works for them. I've found mine and suggest everyone to at least give it a go. Look for the two files i've highlighted in the picture and see if the time matches the time the internet first dropped.

Also, to anyone with a technical mind, do you know what these two files are for, why they are created and if there is a way for it to stop being created in the future.

I hope this can help someone and if anyone can help me then it would be much appreciated.

Mac is terrible. I will never buy another one. Now I know why it has never captured a larger share of the market. Same problem. Months of frustration. Worthless customer service. Disgraceful.

Hello Apple ???? Are you there?

So there IS a host looking at all these complaints - over 6 years and close to 1,000,000 hits.

Dear Apple Host - how does that make YOU feel? Are you proud of the company you work for?

I am done with Apple products. When I need to replace, they won't be Apple. Because of this long-standing issue, censorship on this thread, and zero response on every front - you have lost my business forever.

(Perhaps this is why Apple is focusing outside the U.S.? Poor Steve Jobs: I am certain this is not what he would have wanted.)

<Edited by Host>

Well, trying to disable all power saving options (sleeping) has not made any improvement.... give I have two Mac 2012 15" Pro and a 2013 13" which is not having the issue, one would say this is a HARDWARE issue....

Hello

I tried this fix but I don't have the file com.apple.network.identification.plist I have all the rest of them and have tried deleting them but it's not working.

I'm new to mac, if I'd had any idea this was a problem I never would have ever bought this computer. It's been so frustrating.

I have a late 2013 Mac (purchased in November) and I'm running OS X 10.9.1 can anyone help? It disconnects every 10 minutes!!!