MacBook Pro constantly losing wireless connectivity

Hi folks,

Well, I read a ton of posts regarding MacBook Pro wireless networking issues before buying a wireless router last month, and now it's "me too."

Our iBook has no problems whatsoever with dropped connections, but the MBP loses access every few minutes or so. I usually follow a sequence of "Turn AirPort Off"/"Turn Airport On" to cycle the connection, and sometimes this works. It's an almost constant problem. This is a standard configuration MBP.

The router happens to be a D-Link DIR-615, but I've seen enough posts about problems with the Airport Express and MacBook Pros to know it's not the router that's the problem--it's the MacBook Pro (I notice a few similar posts even on the first page of this forum).

Dear Apple: what are you doing about this issue?

Has anyone else somehow resolved this problem? If there was only a couple of posts about this issue, then it might be written off as problems with a specific router, or specific users. But when there's a ton of messages all complaining about the same problem, then it's more likely a significant defect that needs to be fixed by the manufacturer, and won't be fixed by standard troubleshooting procedures of the mundane kind (Tech Support Theater: "Is your router turned on?").

Dear Apple: where are you?

MBP, Mac OS X (10.4.11), non

Posted on Jan 20, 2008 8:45 AM

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2,055 replies

Apr 19, 2008 7:41 PM in response to ffredburger

My MacBook Pro loses its wireless connection only when I'm Running OSX!! When I use Windows XP, on the SAME machine with bootcamp, it works fine!!! This started happening the day my system did an auto Update and asked me to accept the update. If someone had bet me a million dollars that one day i would be depending on Windows XP on my MacBook to get online because Apple's software was faulty, i would've lost a lot of money!!!! And to top it all off Apple Won't even listen to me (unless i pay them) when i try to tell them that i works on bootcamp and windows, because my warranty expired a few months ago...Im not looking for free service. i just want to let you know it has to be a software issue if airport is working fine with Explorer when i Boot in Windows APPLE!!!

Apr 20, 2008 3:42 AM in response to ffredburger

I don't have issues at home on my linksys router but there are no other wireless networks nearby. When I visited another location my connection dropped regularly. There was another network there. After installing the most recent updates I stabilized at this location also (however the second network was gone by this time) until the 2.4 Hz wireless house phone rings. My connection is totally lost until the phone is hung up and you don't even see the network in AP Grapher. Didn't try XP when the phone rang but will test if I get another chance. Watched AP Grapher and connection appeared very solid.

Apr 20, 2008 5:34 PM in response to Ruprickt

if it were hardware then it wouldn't start as soon as you install leopard, and disappear without a trace when tiger is re-installed.

But thanks for the info there are obviously some people suffering hardware failure as you would expect with all laptops/technology in general. The mass failure is in the software's interoperability or it's ability to adapt/work to tolerances not exact laboratory circumstances.

Apr 22, 2008 4:45 PM in response to Trystero

Folks, I have a very weird story for you, that may help some of you out.

I have been experiencing this problem for over 8 months on my wife's 15" Macbook Pro LED 2.4. The airport dropping off. It got better for a small amount of time, and then when Leopard was installed, got worse. I tried every workaround known to man. I found that going into network, airport and renewing my DHCP Lease helped sometimes, I had to be content with this because sometimes it ran superfast for a few hours. I hated that she would bring it to work or school and wireless had no issues, and when we returned home, using Apple wireless products it didn't.

Finally I became so fed up last week, I called AppleCare and they suggested bringing it to the Genius Bar and have the Airport card looked at and most likely replaced. We made an appointment and went. They asked to keep it overnight. The next day they called and said that it has been running fine on their network... NO REALLY???

They wanted me to bring down my home network, that my iPhone, 17" Macbook Pro, AppleTV, Wii, Tivo, Airport Express and older Airport Snow HAD NO PROBLEMS connecting to, and bring in my Airport Extreme Base Station so they could look at it... HELLLO.. How on earth are you going to try to tell me it is my network when so many other components do not have an issue.

I explained that I have seen some people getting new Airport Cards and Logic Boards because of this problem. The Genius put me on hold, after I forcefully demanded an explanation to my question on how so many items connected no problem that it had to be the 15" MBP. He then told me the only way they could replace the card and logic board is to verify connectivity with my extreme. I said OK I will be in later that night.

When I went to the Apple Store, I told them we did not want to take down our network for a day, and that we would like the MBP back.

Now here is the funny part. Since bringing it home we have NOT had one Airport connectivity problem at all. It connects lightning fast no matter what, How weird is that? I did check my logs, and there are a few funny items that may suggest that they did change the Airport card, and didn't mention it.

What do you guys think? Apple has a fix and won't tell?

Apr 22, 2008 7:51 PM in response to SRamsesIV

I have a iMac 20" purchased in December 2007 and a MacBook Pro 17" purchased in April 2008. Both machines have the Broadcom BCM43xx 1.0 AirPort cards with the 4.170.46.5 firmware. Both machines have the recent Apple updates.

The MacBook Pro is the only machine I am still having major wireless issues with since installing Leopard.

I have changed channels on my wireless router and tested the entire spectrum.
I have turned off SSID broadcasting.
I have tested with each separately - 802.11b and 802.11g.
I have testing with and without security enabled, just to make sure.

My patience is wearing.

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MacBook Pro constantly losing wireless connectivity

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