ffredburger

Q: MacBook Pro constantly losing wireless connectivity

Hi folks,

Well, I read a ton of posts regarding MacBook Pro wireless networking issues before buying a wireless router last month, and now it's "me too."

Our iBook has no problems whatsoever with dropped connections, but the MBP loses access every few minutes or so. I usually follow a sequence of "Turn AirPort Off"/"Turn Airport On" to cycle the connection, and sometimes this works. It's an almost constant problem. This is a standard configuration MBP.

The router happens to be a D-Link DIR-615, but I've seen enough posts about problems with the Airport Express and MacBook Pros to know it's not the router that's the problem--it's the MacBook Pro (I notice a few similar posts even on the first page of this forum).

Dear Apple: what are you doing about this issue?

Has anyone else somehow resolved this problem? If there was only a couple of posts about this issue, then it might be written off as problems with a specific router, or specific users. But when there's a ton of messages all complaining about the same problem, then it's more likely a significant defect that needs to be fixed by the manufacturer, and won't be fixed by standard troubleshooting procedures of the mundane kind (Tech Support Theater: "Is your router turned on?").

Dear Apple: where are you?

MBP, Mac OS X (10.4.11), non

Posted on Jan 20, 2008 8:45 AM

Close

Q: MacBook Pro constantly losing wireless connectivity

  • All replies
  • Helpful answers

first Previous Page 27 of 138 last Next
  • by James Hayward4,

    James Hayward4 James Hayward4 Jul 7, 2008 4:18 PM in response to James Hayward4
    Level 1 (60 points)
    Jul 7, 2008 4:18 PM in response to James Hayward4
    With G only it died after about 15 minutes. Can't wait until this one is fixed.
  • by kga1978,

    kga1978 kga1978 Jul 8, 2008 12:18 AM in response to James Hayward4
    Level 1 (0 points)
    Jul 8, 2008 12:18 AM in response to James Hayward4
    Try 'N' (5GHz) only and get another wireless router to broadcast 'b/g'. This setup has worked for me for the last couple of months - obviously it is a crap solution, but it is working.....
  • by Maxmalus,

    Maxmalus Maxmalus Jul 8, 2008 3:33 PM in response to ThomasG
    Level 1 (0 points)
    Jul 8, 2008 3:33 PM in response to ThomasG
    I have the same problem (another user more for the long list...), my mac model is a: MacBookPro 2.16Ghz, with Mac OS 10.5.4, and Airport Extreme Base (with cable conexion).

    My airport connection stops working after 1 or 2 minutes after turn on the powerbook, the airport base continues working normaly and my other macs (porwermacsG5. ..) continues working well and they used the airport and 10.5.4 too.

    My only solution was to bring as much as possible the airport base to the powerbookpro (1.5 meters away >_< ) and put iworking the fans of the powerbook with the application smcfancontrol, and I get down the screen brightness, it appears that if the powerbook don't have much hot it continues working (bad working, only 1 line of airport conexion -!¡-)

    Incredible Apple bug!, we need a solution, or maybe I must buy a PC for have a normaly internet conexion!?!

    (Sorry my poor English). Greetings, and hope friends, this bug suks.
  • by SuperSizeIt,

    SuperSizeIt SuperSizeIt Jul 8, 2008 3:38 PM in response to Maxmalus
    Level 3 (579 points)
    Jul 8, 2008 3:38 PM in response to Maxmalus
    With the new 10.5.4 at least you're not completely locked up. If you wait long enough it will connect again. After Safari gives up. Your mail will sit stuck and clear up on its own. You can always click the little Airport radar for a few seconds and release. Connection starts up again after that. Yeah its a stupid workaround, but what else can we do? Apple is unable to fix the problem.
  • by Maxmalus,

    Maxmalus Maxmalus Jul 8, 2008 3:57 PM in response to SuperSizeIt
    Level 1 (0 points)
    Jul 8, 2008 3:57 PM in response to SuperSizeIt
    SuperSizeIt wrote:
    With the new 10.5.4 at least you're not completely locked up. If you wait long enough it will connect again. After Safari gives up. Your mail will sit stuck and clear up on its own. You can always click the little Airport radar for a few seconds and release. Connection starts up again after that. Yeah its a stupid workaround, but what else can we do? Apple is unable to fix the problem.


    Hello SuperSizeIt, yes is true what you say, but in my case only if I just keep to 1.5 metres of the base, once I exceeded that perimeter I lost the airport connection and I only can shutdown the mac and wait a few minutes to turn it on again :_(

    And with this Mac OS bug in my MacbookPro the airport speed is too low (my conexion is cable>30mb, and with this bug is like a 56k modem

    Help me, Obi-Wan Kenobi (Apple), you're my only hope
    http://blog.tmcnet.com/blog/tom-keating/images/r2-d2-princess-leia-hologram.jpg

    Message was edited by: Maxmalus
  • by seattle9,

    seattle9 seattle9 Jul 9, 2008 1:04 PM in response to SMK Design
    Level 1 (0 points)
    Jul 9, 2008 1:04 PM in response to SMK Design
    I have Leopard and I have the same problem. I weird thing is, I've had Leopard all along, and used to be problem free. Sometime in the last few weeks, I started experiencing the same problem everyone else is talking about. I have the DIR-655. Everyone else on my network has a PC, and they aren't having any problems.
  • by ThomasG,

    ThomasG ThomasG Jul 9, 2008 5:07 PM in response to seattle9
    Level 5 (6,745 points)
    Jul 9, 2008 5:07 PM in response to seattle9
    seattle9, if you updated RealPlayer a few weeks ago deleting all of its files should restore your Airport connections. I mention this because your situation sounds like what happened to me.
  • by 123walter,

    123walter 123walter Jul 9, 2008 8:43 PM in response to ffredburger
    Level 1 (15 points)
    Jul 9, 2008 8:43 PM in response to ffredburger
    I know this sounds crazy, I had net access from my nmbp. My win pcs were hardwired to dlink615. I could see Macbook from desktop pcs, but the windows pcs were "invisble to the mac. Now I could "send" files from the desktops(ethernet) to the wireless mac, but not vice versa(confused?) The mac had a connection but no file sharing. I was using 10.53 and new firmware whatever it is. I also ordered a new iworks and installed(that will become clear in a minute)
    I reinstalled everything! Instantly my desktop has icons of my desktops!! All is well, Im dancing in the streets. I install, my Iworks disk. Fix a sandwich...come back..ITS GONE! Now when I go to airport prefs sometimes I see two networks, with same name. I think this is caused because I tried to sync my old keys back. Bad idea. WHat caused the grief? The iworks nstall(HOW COULD IT?) The sync hmmmm
  • by James Hayward4,

    James Hayward4 James Hayward4 Jul 11, 2008 2:22 PM in response to kga1978
    Level 1 (60 points)
    Jul 11, 2008 2:22 PM in response to kga1978
    N only didn't do anything either. I've removed the cache files, the com.apple.internetconfig.x.plist files... This is getting me steamed. Have removed the keychain data as well. Going to try the SMC reset when I get home from work.
  • by poldiderjungdrache,

    poldiderjungdrache poldiderjungdrache Jul 12, 2008 4:45 AM in response to ffredburger
    Level 1 (0 points)
    Jul 12, 2008 4:45 AM in response to ffredburger
    Hi guys!
    I might have found a possible work around which doesn't involve using a long twisted pair cable. It works pretty well in my case but it is not thoroughly tested yet by other users. Have a look at my other post here:

    http://discussions.apple.com/message.jspa?messageID=7530571#7530571

    and give me some feedback if it works in your case or not.
  • by f5andy,

    f5andy f5andy Jul 13, 2008 2:10 PM in response to ffredburger
    Level 1 (0 points)
    Jul 13, 2008 2:10 PM in response to ffredburger
    Like many before me, I just purchased a brand new iMac last week. I updated my software and everything and have been having no difficulties until... Last night. Everything was working fine and I was just about to praise how great and simple Apple things were until this permanent scanning issue occurred.

    I have tried EVERYTHING to fix it. I have even done the hex-coding trick the poster above suggested in his thread. Nothing. Reset routers (standard Linksys wireless 2.4 ghz router, works fine on all my PC computers, and this mac until last night. I didn't do anything different, I didn't change networks, I didn't add a new network and I didn't install anything I shouldn't have. In fact, the last thing I installed was an update for iTunes.

    Now this is frustrating, I can get online despite the constant scanning, but it drops out every half an hour or so. I can't login to play online games like Battle.net, not that I really care so much, but other programs are affected that don't involve MSN Messenger or Safari. I can't use Battle.net (as mentioned), Vuze, iTunes CD database download, and well even the movie trailers from Front Row load ridiculously slow.

    I'm not even sure why this problem started! My Mac was working perfectly until less than 24 hours ago and it is frustrating the **** out of me. It must be even worse for some of you that have had this issue for weeks or months.

    Anything could help!
  • by ~cntr,

    ~cntr ~cntr Jul 14, 2008 12:32 AM in response to ffredburger
    Level 1 (0 points)
    Jul 14, 2008 12:32 AM in response to ffredburger
    Hey guys. I'm the only happy with my MBP here ? i'm using MacbookPro 4.1 in N mode with Belkin N-Wireless router without any gltches. Th espeeds are 3x times faster than in G mode. (copying a 4 gb ISO file to my home destop(windows xp) in N mode produces 6-8MegaBytes/sec speed) no connection dropouts and any glitches. =) I'm not a belkin fan but this is the only router that is working ok. Tested recent D-link, Linksys, Trendnet routers, interested in N mode only as i need to transfer large files but cannot use wired connection. http://catalog.belkin.com/IWCatProductPage.process?Product_Id=372043
    If you have latest MacBookPro Penryn CPU/LED screen i think this is the way to go. I have not tested Apple Airports, too costly for me sorry =) Hope this helps someone.
  • by kaywef_c,

    kaywef_c kaywef_c Jul 14, 2008 12:32 AM in response to ffredburger
    Level 1 (0 points)
    Jul 14, 2008 12:32 AM in response to ffredburger
    Hi Everbody

    Im just adding my 2 cents. Im new to mac's after saving over the xmas holidays and first semester to upgrade from a 6yr old toshiba 10A to a MBP with wireless a month ago, and I'm embarrassingly very computer illiterate. though I'm constantly timing out and connection is very slow painfully struggling to download a 56 MB file without timing out, Very frustrating for lectures etc. In contrast to this the Misses Macbook never times out and has a faster connection speed, (not to mention the inability To play starcraft). Im really gutted as alot of hard hours and substandard student meals were eaten to purchase this $3000 laptop where a $2000 macbook seems to excell in proformance

    I have contacted Apple with the complimentary 90 day calling and they said its probably due to interference yet they failed to remember the Misses has no problems and the router is situated directly outside the bedroom door. I've read the forums and i have no idea how to do the passphase and hex code thingy.

    Please a few dummy instructions for a solution would be greatly appreciated

    Cheers
  • by owlnebula,

    owlnebula owlnebula Jul 15, 2008 9:00 AM in response to ffredburger
    Level 1 (0 points)
    Jul 15, 2008 9:00 AM in response to ffredburger
    Just adding yet another user plagued by the wireless connectivity issues.

    I am new user to Apple computers (if you don't count some casual use of Apple II's in the late 70's, and Mac's in the early 90's), and must say for the most part am very happy with my MacBook Pro and Mac OS X (10.5.4). However this wireless connectivity issues has been a big problem for me for the less than 3 weeks I've had this system. I've been searching far and wide for some help to no avail, this extensive discussion appears to be the most detailed although with no clear root cause identified.

    I have tried many (not all) of the the suggestions I have found here, but no clear solution has come to the top. For me wireless connectivity is a intermittent, when it works it appears to work well but at other times it is almost unusable. I need to have access primarily at home and at work, and both locations have issues. Yes I do have some control over the home environment but like many other posters my home network works very well for many other systems and devices.

    Apple clearly needs to acknowledge there is an issue and get working on root cause analysis and provide a solution to their customers. There may be some workarounds that may work for some people in certain situations but a real solution is what is needed. Come-on Steve, acknowledge the issues and let your customers know you care about them and are working on trying to fix it. Most of us will understand that this may be a tough problem to solve, and may cause us and your stockholders some short term grief but in the long run it is the right thing to do for all.
  • by owlnebula,

    owlnebula owlnebula Jul 15, 2008 9:02 AM in response to ffredburger
    Level 1 (0 points)
    Jul 15, 2008 9:02 AM in response to ffredburger
    Just adding yet another user plagued by the wireless connectivity issues.

    I am new user to Apple computers (if you don't count some casual use of Apple II's in the late 70's, and Mac's in the early 90's), and must say for the most part am very happy with my MacBook Pro and Mac OS X (10.5.4). However this wireless connectivity issues has been a big problem for me for the less than 3 weeks I've had this system. I've been searching far and wide for some help to no avail, this extensive discussion appears to be the most detailed although with no clear root cause identified.

    I have tried many (not all) of the the suggestions I have found here, but no clear solution has come to the top. For me wireless connectivity is a intermittent, when it works it appears to work well but at other times it is almost unusable. I need to have access primarily at home and at work, and both locations have issues. Yes I do have some control over the home environment but like many other posters my home network works very well for many other systems and devices.

    Apple clearly needs to acknowledge there is an issue and get working on root cause analysis and provide a solution to their customers. There may be some workarounds that may work for some people in certain situations but a real solution is what is needed. Come-on Steve, acknowledge the issues and let your customers know you care about them and are working on trying to fix it. Most of us will understand that this may be a tough problem to solve, and may cause us and your stockholders some short term grief but in the long run it is the right thing to do for all.
first Previous Page 27 of 138 last Next