ffredburger

Q: MacBook Pro constantly losing wireless connectivity

Hi folks,

Well, I read a ton of posts regarding MacBook Pro wireless networking issues before buying a wireless router last month, and now it's "me too."

Our iBook has no problems whatsoever with dropped connections, but the MBP loses access every few minutes or so. I usually follow a sequence of "Turn AirPort Off"/"Turn Airport On" to cycle the connection, and sometimes this works. It's an almost constant problem. This is a standard configuration MBP.

The router happens to be a D-Link DIR-615, but I've seen enough posts about problems with the Airport Express and MacBook Pros to know it's not the router that's the problem--it's the MacBook Pro (I notice a few similar posts even on the first page of this forum).

Dear Apple: what are you doing about this issue?

Has anyone else somehow resolved this problem? If there was only a couple of posts about this issue, then it might be written off as problems with a specific router, or specific users. But when there's a ton of messages all complaining about the same problem, then it's more likely a significant defect that needs to be fixed by the manufacturer, and won't be fixed by standard troubleshooting procedures of the mundane kind (Tech Support Theater: "Is your router turned on?").

Dear Apple: where are you?

MBP, Mac OS X (10.4.11), non

Posted on Jan 20, 2008 8:45 AM

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Q: MacBook Pro constantly losing wireless connectivity

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  • by Zebra1,

    Zebra1 Zebra1 Feb 11, 2008 7:26 AM in response to Eric Westby
    Level 2 (290 points)
    Mac OS X
    Feb 11, 2008 7:26 AM in response to Eric Westby
    I'd also make sure for those of you whop have Airport routers that they are running the latest firmware.
  • by SMK Design,

    SMK Design SMK Design Feb 11, 2008 2:22 PM in response to ffredburger
    Level 1 (0 points)
    Feb 11, 2008 2:22 PM in response to ffredburger
    great news leopard update 10.5.2 update fixed all our problems! HELLL YEAAAAAA get it now... connects after sleep you can turn airport on and off and do not have to reboot!!!
  • by RobertWA,

    RobertWA RobertWA Feb 11, 2008 2:41 PM in response to SMK Design
    Level 1 (0 points)
    Feb 11, 2008 2:41 PM in response to SMK Design
    Great - but what about those of us on 10.4.11? Apple, do we have a fix coming as well?
  • by RobertWA,

    RobertWA RobertWA Feb 11, 2008 2:45 PM in response to Taran08
    Level 1 (0 points)
    Feb 11, 2008 2:45 PM in response to Taran08
    I have to respectfully disagree that the aluminum case is the issue. My MBP worked great on wireless until about 2 weeks ago, now it's hit or miss. Once I manage to get connected, I'm fine, but as soon as the machine goes to sleep, I'm screwed. Someone posted that the 10.5.2 upgrade fixed the issue, but as I'm still on 10.4.11, that "fix" isn't relevant for me.
  • by SMK Design,

    SMK Design SMK Design Feb 11, 2008 2:51 PM in response to pmaccarone
    Level 1 (0 points)
    Feb 11, 2008 2:51 PM in response to pmaccarone
    I have no idea why dont you have leopard everything is good and getting to be great.. maybe you have an older system or something, anyways i really can't help you, sorry.
  • by Helene125,

    Helene125 Helene125 Feb 13, 2008 5:47 AM in response to SMK Design
    Level 1 (0 points)
    Feb 13, 2008 5:47 AM in response to SMK Design
    I'm on 10.4.11 and I need a fix for this too. I don't have the cash to upgrade to Leopard just yet and the 'restart, reset, run diagnostics, spin around three times and hop-on-one-foot' ritual I do every time I wake my MBP is becoming bothersome.

    ...and I was so happy about this wireless upgrade (linksys wrt150n). In fact, I'm the one who insisted upon it and sadly, I'm the only one having problems--and the only one running a mac. am I EVER red in the face.
  • by Pablo Herranz Lorente,

    Pablo Herranz Lorente Pablo Herranz Lorente Feb 13, 2008 6:06 AM in response to ffredburger
    Level 1 (10 points)
    Feb 13, 2008 6:06 AM in response to ffredburger
    i am havig the same issue with my airport sice upgrading to 10.5.1 and 10.5.2. not even 10.5.2 is fixing the problem!!! just updated this morning and the problem still exists!!!!

    its really anoying having this kind of issue with a 2500$ laptop. it seems apple doesnt care for customers anymore and is thinking about profits instead of quality and reliability.

    what a shame...


    we need a solution NOW, this is unaceptable
  • by calebk,

    calebk calebk Feb 13, 2008 7:05 AM in response to Taran08
    Level 1 (0 points)
    Feb 13, 2008 7:05 AM in response to Taran08
    I disagree to that. My Powerbook G4, made of the same material, is working without a hitch.
  • by greatnate,

    greatnate greatnate Feb 13, 2008 6:55 PM in response to ffredburger
    Level 1 (0 points)
    Feb 13, 2008 6:55 PM in response to ffredburger
    I have a very similar issue, my MBP will stay connected to my WPA-PSK just fine when on A/C power, however soon after disconnecting the A/C adapter and running on battery, it will disconnect amd I have to manually reconnect it. This will happen every couple of minutes to several times a minute, it is very very annoying.
  • by Trystero,

    Trystero Trystero Feb 14, 2008 3:05 PM in response to jawbone22
    Level 1 (0 points)
    Feb 14, 2008 3:05 PM in response to jawbone22
    For what it's worth, and I do worry about saying this for fear it will jinx me, the problems seem to have gone away since patching to 10.5.2. My airport radar tool thingy up on the menu bar now shows a full set of black curves, whereas before even when I was *right next to my wireless router* it would only show 2 or 3. And, connectivity seems stable and fast. I'll have to play around with it some more (only installed 10.5.2 this morning), but so far things are looking better.
  • by Zebra1,

    Zebra1 Zebra1 Feb 15, 2008 2:17 PM in response to Trystero
    Level 2 (290 points)
    Mac OS X
    Feb 15, 2008 2:17 PM in response to Trystero
    It does not matter how many bars you have. It only matters how fast your network and internet is with those bars. If it works fine, don't waste your time thinking about the ...bars.
  • by Gr8_Gonzo,

    Gr8_Gonzo Gr8_Gonzo Feb 16, 2008 9:49 PM in response to ffredburger
    Level 1 (0 points)
    Feb 16, 2008 9:49 PM in response to ffredburger
    I am giving it another go with Mixed or Wireless N only protocals on my Linksys 300N router setup. So far the upgrade to 10.5.2 seems to have corrected my connectivity issues. I will reply if it isn't fixed.
    At this point it looks good.

    I must add as a recent re-convert to Mac from MS it is good to see responsiveness from a major computer manufacturer.

    Gonzo
  • by Trystero,

    Trystero Trystero Feb 19, 2008 6:33 AM in response to Zebra1
    Level 1 (0 points)
    Feb 19, 2008 6:33 AM in response to Zebra1
    As I said, the connection is now fast and stable (still crossing my fingers, however). The issue of the bars was a weird anomaly, I guess, though I do think it matters since when the bars disappeared completely, I had no connection at that point. Again, before the upgrade to Leopard, this was never an issue. I could go anywhere in my home and see full signal strength.
  • by RobertWA,

    RobertWA RobertWA Feb 19, 2008 8:01 AM in response to ffredburger
    Level 1 (0 points)
    Feb 19, 2008 8:01 AM in response to ffredburger
    An update from me, as I seem to be back online now - with a stable connection...

    Here's my story: Bought a MBP in Nov. 2006 -it worked great until a month ago or so, running 10.4.11. Then I got the won't connect after waking from sleep problem. I tried all the suggestions here (turning off N mode, airport on/off, restart, etc.), but nothing would resolve this on my MBP, even though my PC's had no problem connecting to the router. FWIW, I also had a D-Link DIR-655 router.

    Finally, I got fed up and went to the Genius Bar - where after trying a variety of things, I ended up buying the upgrade to 10.5, as well as a Airport Extreme Base Station. After getting 10.5 installed and updated to 10.5.2, and setting up the AEBS, I'm somewhat happy to report that I'm back and fully functional on wireless again, from my Macbook Pro, my PC, and my wired desktop PC. I've tested wake from sleep several times in the past 20 hours, and it seems to work perfectly.

    I am frustrated that I had to spend $330 to fix a problem that was mac specific - but at the same time, at least now I know that everything works again. For what it's worth, this problem didn't start for me until I did the Quick Time/iTunes update about a month or so ago (forgot the exact date).
  • by smaxbean,

    smaxbean smaxbean Feb 20, 2008 1:42 AM in response to ffredburger
    Level 1 (0 points)
    Feb 20, 2008 1:42 AM in response to ffredburger
    hello,

    it seems that it is a largely spread issue on MBP. I am also affected by the loss of Wifi connection but on my side I noticed that it's occur only when MagSafe adapter is not plugged in. When MagSafe is plugged, I don't have any problem with my Wifi.
    This is quite a shame for a "state-of-the-art" laptop computer, supposed to be mobile, to be obliged to have wire plugged to take benefit of a Wireless connection, isn't it !!!

    Let's hope that Apple's engineers will solve this soon.
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