ffredburger

Q: MacBook Pro constantly losing wireless connectivity

Hi folks,

Well, I read a ton of posts regarding MacBook Pro wireless networking issues before buying a wireless router last month, and now it's "me too."

Our iBook has no problems whatsoever with dropped connections, but the MBP loses access every few minutes or so. I usually follow a sequence of "Turn AirPort Off"/"Turn Airport On" to cycle the connection, and sometimes this works. It's an almost constant problem. This is a standard configuration MBP.

The router happens to be a D-Link DIR-615, but I've seen enough posts about problems with the Airport Express and MacBook Pros to know it's not the router that's the problem--it's the MacBook Pro (I notice a few similar posts even on the first page of this forum).

Dear Apple: what are you doing about this issue?

Has anyone else somehow resolved this problem? If there was only a couple of posts about this issue, then it might be written off as problems with a specific router, or specific users. But when there's a ton of messages all complaining about the same problem, then it's more likely a significant defect that needs to be fixed by the manufacturer, and won't be fixed by standard troubleshooting procedures of the mundane kind (Tech Support Theater: "Is your router turned on?").

Dear Apple: where are you?

MBP, Mac OS X (10.4.11), non

Posted on Jan 20, 2008 8:45 AM

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Q: MacBook Pro constantly losing wireless connectivity

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  • by AlekseyK,

    AlekseyK AlekseyK Jul 22, 2011 2:11 PM in response to olefromregstrup
    Level 1 (0 points)
    Jul 22, 2011 2:11 PM in response to olefromregstrup

    Whether Apple going to do something with that? Somebody contacted them? Is there a way to contact support?

     

    I had that issue 1-2 times per day. One hour ago I had this every 5-10 minutes - very annoing. Icon in menu bar shows that Wi-Fi (AirPort) connected, however entering its menu shows that it searches avilable networks. Forced to switch it off and on again. Now become a little cooler, and also I changed Channel Width to 20MHz as recommended, also I reduced router speed to 78Mbps, now all works fine. Think that is hardware problem and depends on MBP temperature. However that could be solved modifying software I think as switching AirPort On/Off helps.

  • by Aviramyosef,

    Aviramyosef Aviramyosef Jul 22, 2011 2:16 PM in response to AlekseyK
    Level 1 (4 points)
    Mac OS X
    Jul 22, 2011 2:16 PM in response to AlekseyK

    i had the same problem. what i did is to reinstall the snow leopard and everything  was fine.

    i did archive and installl

  • by AlekseyK,

    AlekseyK AlekseyK Jul 22, 2011 2:25 PM in response to Aviramyosef
    Level 1 (0 points)
    Jul 22, 2011 2:25 PM in response to Aviramyosef

    I just installed OS X Lion, don't know what and how to reinstall and whether this makes sense.

  • by Aviramyosef,

    Aviramyosef Aviramyosef Jul 22, 2011 2:51 PM in response to AlekseyK
    Level 1 (4 points)
    Mac OS X
    Jul 22, 2011 2:51 PM in response to AlekseyK

    cheers, Lion great

  • by gooober,

    gooober gooober Jul 22, 2011 4:12 PM in response to Aviramyosef
    Level 1 (34 points)
    Mac OS X
    Jul 22, 2011 4:12 PM in response to Aviramyosef

    Speaking of Lion...I guess it's karma getting me back. I used to have no connectivity issues with Snow Leopard, but after I upgraded to Lion I have been having intermittent connectivity issues. :|

     

    Otherwise Lion ROCKS!!!

  • by AlekseyK,

    AlekseyK AlekseyK Jul 23, 2011 8:07 AM in response to gooober
    Level 1 (0 points)
    Jul 23, 2011 8:07 AM in response to gooober

    Yes, in Lion I have much more issues losing connection. Seems it does not have AirPort update which Snow Leopard had recent time. However in that case we may hope that this is software problem and could be easily solved.

  • by Aviramyosef,

    Aviramyosef Aviramyosef Jul 23, 2011 9:44 AM in response to gooober
    Level 1 (4 points)
    Mac OS X
    Jul 23, 2011 9:44 AM in response to gooober

    i have some other problem with the Lion with the right to left text in Mail.app.

    in Snow Leopard i had a short cut with control+cmd+right or left key to move between aligens.

    now i can't do this

     

  • by defunctl,

    defunctl defunctl Jul 25, 2011 7:16 PM in response to ffredburger
    Level 1 (0 points)
    Jul 25, 2011 7:16 PM in response to ffredburger

    I'd like to add to the troubleshooting here.


    I have had the basic sporatic pings, but no wifi dropping.

     

    What does happen is when streaming netflix and waiting about 20 minutes, the computer still has wifi, still has an IP and can still access the internet but NO other computers on the network can access it.

     

    Pings from my windows box return "Destination host unreachable."

     

    I can't telnet to any open ports or connect to the machine at all until I turn the airport adapter off and on.

     

    This is very annoying since I am using screen sharing and hipporemote to try to watch netflix but after each show I can't connect to the macbook pro 2011 model at all.

     

    But I hadn't seen any mention of not being able to ping the machine yet, so maybe that helps someone who can help troubleshoot.

     

    What I have done:

     

    1) Reconfigured my router in many different options/security WPA2 settings/channels/ etc...

    2) Reset my SMC http://support.apple.com/kb/ht3964 (Shift-Control-Option keys and the power button at the same time.)
    3) Flashed my PRAM by holding Option + R + P when booting

    4) Turned off ipv6
    5) set manual address
    6) set manual DHCP address

     

    I have a feeling it's something to do with power saving mode, but there doesn't appear to be options to adjust that for the wifi adapter.

     

    Message was edited by: defunctl

  • by defunctl,

    defunctl defunctl Jul 25, 2011 11:53 PM in response to defunctl
    Level 1 (0 points)
    Jul 25, 2011 11:53 PM in response to defunctl

    Another update.

     

    Picked up a Linksys e2500 router and now my problems are gone.

  • by Sognosopra,

    Sognosopra Sognosopra Jul 27, 2011 5:47 AM in response to ffredburger
    Level 1 (0 points)
    Jul 27, 2011 5:47 AM in response to ffredburger

    May have a work around for all the connectivity issues.  Here's a link to the original article, which has more information about what this chap found while he was looking through terminal. 

     

    http://osxdaily.com/2010/04/02/wireless-dropping-problems-with-mac-os-10-6-3-upd ate-a-simple-fix/

     

    Steps: 1) Click the "Apple" Icon, top left.

    2) Click "System Preferences"

    3) Click "Network Preferences"

    4) In the top middle of that menu you should see a drop down menu called "Location:"

    5) Click that menu, and select "Edit Locations"

    6) Create a new location named whatever you like, and click "Done"

    7) On the left hand side of the main Network Preferences page, ensure that the wireless connection you wish to connect to is selected, and then hit "Apply" in the bottom right.

     

    Apparently establishing a new location creates a "clean slate" for the network to operate on.  It's worked for me so far, so fingers crossed it continues to solve this rather irritating problem.

  • by AlekseyK,

    AlekseyK AlekseyK Jul 27, 2011 5:59 AM in response to Sognosopra
    Level 1 (0 points)
    Jul 27, 2011 5:59 AM in response to Sognosopra

    Done, will see the result.

  • by AlekseyK,

    AlekseyK AlekseyK Jul 28, 2011 1:22 PM in response to Sognosopra
    Level 1 (0 points)
    Jul 28, 2011 1:22 PM in response to Sognosopra

    Helped only for some time. Very strange: I was able to connect to the router through web interface, however other pages, connections had problems. Seems like software problem.

  • by AlekseyK,

    AlekseyK AlekseyK Jul 29, 2011 5:35 AM in response to AlekseyK
    Level 1 (0 points)
    Jul 29, 2011 5:35 AM in response to AlekseyK

    Disconnects every 2 minute, terrible! Can't do anything. Will write to support. Shame for Apple!

  • by Benson-uk,

    Benson-uk Benson-uk Jul 29, 2011 7:06 AM in response to AlekseyK
    Level 1 (10 points)
    Jul 29, 2011 7:06 AM in response to AlekseyK

    The only thing i've been able to do to fix the issue is to remove the password protection on the network.

     

    Honestly, when there is no password the wireless works flawlessly but as soon as I put the password back on the connection is awful.

     

    Try it guys and get back to me!

     

    James

  • by AlekseyK,

    AlekseyK AlekseyK Jul 29, 2011 8:19 AM in response to Benson-uk
    Level 1 (0 points)
    Jul 29, 2011 8:19 AM in response to Benson-uk

    Will try, however I do not like the idea somebody may connect to my network or Internet (very many people here).

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