Phone won't charge when I plug it in. Anyone else with this issue?

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Phone won't charge when I plug it in. Anyone else with this issue?

Not sure if this has anything to do with the new download, but Thursday I downloaded the '08 updates (yeah...I am slow getting to it), anyway... while I was downloading the updates, my phone of course was charging from the computer. After the download was finished I turned my phone off and plugged the phone into the wall charger. Charged fine... well last night (Saturday) I had to recharge my phone, but once I connected my phone to the wall charger it would not respond and/or start charging. Tried to plug it into the computer and it said my USB port was overloaded. I was ticked... needless to say I tried again this morning with no luck. Left my phone off for a few hours still nothing. Called tech. support and the guy asked me to try it again on the computer and read what the error said to him.....low and behold it started charging... on the pc and then on the wall charger. I have no idea why it started to work. I was happy it did, but has anyone else had this issue?

Dell XPS M1710, Windows XP

Posted on Jan 20, 2008 12:24 PM

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Answer 1

Jan 20, 2008 12:29 PM in response to speckydove

Odd problem, but there are all kinds of problems with the wall chargers. If you want a new one, make an appointment with your local Genius Bar at the apple store, bring in your misfunctioning one, and they will swap it out for a new one. They do this routinely for charging bricks, sync cords, and headphones.

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Answer 2

Jan 20, 2008 12:29 PM in response to speckydove

There is some glitch in charging but thankfully yours worked.

FYI: There is no reason to ever turn your iPhone off especially to charge it.

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Answer 3

Jan 20, 2008 12:37 PM in response to b_behringer

B-Behr glad you mentioned that...

You never need to turn your iPhone off. In fact, its ill-advised. Leave it on and recharge with it on. Top off the charge as you need to when not in use. Don't turn off.

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Answer 4

Jan 20, 2008 12:42 PM in response to speckydove

http://www.apple.com/batteries/iphone.html

The above has information about the iPhone battery.

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Answer 5

speckydove Author

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Jan 20, 2008 12:45 PM in response to RonAnnArbor

Thanks for the info on not turning it off.... but why exactly should you not turn off and charge?

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Answer 6

Jan 20, 2008 1:02 PM in response to speckydove

Were you plugging into a direct USB port or a hub? I think there are issues with hubs and iPhones/iPods. Just my suspicion from reading numerous posts. Direct USB connections are preferred, it appears.

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Answer 7

speckydove Author

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Jan 20, 2008 1:04 PM in response to havemusicwilltravel

hummm.....dunno.... not all that computer literate.... there are 4 "ports" on the back of my laptop.... how can you tell the difference between a port and a hub?

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Answer 8

Jan 20, 2008 1:12 PM in response to speckydove

A hub is a multiple device splitter, like a AC power strip. It takes one port and gives you more ports, like 4 or more. Sounds like you are just connectiong to a built-in USB port, not a hub. That answers my question. Just wondering.

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