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transplant6

Q: Dual Quad-core Mac Pro reboots from sleep

My brand-new Mac Pro nearly always restarts rather than waking up from sleep. Just now I left it to go to sleep by itself and came back two or three hours later. When I touched the space bar, it restarted.

I have an IOGear firewire hub plugged in with nothing attached to it and lots of USB devices plugged in.

Dual 2.8 GHz Quad-core, Mac OS X (10.5.1)

Posted on Jan 20, 2008 7:09 PM

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Q: Dual Quad-core Mac Pro reboots from sleep

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  • by V.K.,

    V.K. V.K. Feb 25, 2008 11:09 AM in response to sam1974
    Level 9 (56,110 points)
    Feb 25, 2008 11:09 AM in response to sam1974
    sam1974 wrote:
    I was wondering why you would want to put the computer to sleep overnight?

    just that it starts up quicker. That's all. I NEVER had any sleep issues with any of my macs before so I thought nothing of it.
    Why not just shut it down and then in the morning switch it back on? Are there benefits to putting it to sleep apart from a quicker switch on time. I have a Mac Pro 2.8 with 8800GT on order and I am now concerned about this issue
  • by michael.h21,

    michael.h21 michael.h21 Feb 25, 2008 12:18 PM in response to transplant6
    Level 1 (14 points)
    Mac OS X
    Feb 25, 2008 12:18 PM in response to transplant6
    What is Apple's stance on this? It seems like a huge error that encompasses many, if not all, Early 2008 Mac Pros.

    Someone should email Steve and see if he is aware of this problem.
  • by Trinity,

    Trinity Trinity Feb 25, 2008 12:25 PM in response to michael.h21
    Level 4 (2,857 points)
    Feb 25, 2008 12:25 PM in response to michael.h21
    First post is dated January 21 so Apple's stance is... iPhone
  • by michael.h21,

    michael.h21 michael.h21 Feb 25, 2008 12:33 PM in response to Trinity
    Level 1 (14 points)
    Mac OS X
    Feb 25, 2008 12:33 PM in response to Trinity
    I agree, it's really pathetic.

    Enjoy my six thousand dollars, Apple. :[
  • by s_w_i_t_t_e_r_s,

    s_w_i_t_t_e_r_s s_w_i_t_t_e_r_s Feb 25, 2008 12:35 PM in response to yvonnejim
    Level 1 (9 points)
    Desktops
    Feb 25, 2008 12:35 PM in response to yvonnejim
    yvonnejim wrote:
    I put this post up on the main board. Just wondering if anybody has tried it earlier, and what results?

    Decided to call Apple myself about this issue.

    He said to reset Power Management by:

    Go to Mac HD/lib/pref/System Configuration folder/then trash com.apple.PowerManagement.


    Has anyone tried this yet? I did and it seems to be working, but no long sleeps yet.
  • by V.K.,

    V.K. V.K. Feb 25, 2008 1:38 PM in response to s_w_i_t_t_e_r_s
    Level 9 (56,110 points)
    Feb 25, 2008 1:38 PM in response to s_w_i_t_t_e_r_s
    I tried it and I just had another restart on wake so nothing doing here.
  • by HerrDrKarl,

    HerrDrKarl HerrDrKarl Feb 25, 2008 1:41 PM in response to V.K.
    Level 1 (15 points)
    Feb 25, 2008 1:41 PM in response to V.K.
    V.K. wrote:
    sam1974 wrote:
    I was wondering why you would want to put the computer to sleep overnight?

    just that it starts up quicker. That's all. I NEVER had any sleep issues with any of my macs before so I thought nothing of it.
    Why not just shut it down and then in the morning switch it back on? Are there benefits to putting it to sleep apart from a quicker switch on time.


    It makes a lot of sense to shut down at night. Boot vs wake from sleep is only about 15 seconds longer for me ... yet my Mac Pro system consumes 36 watts of power in sleep mode (measured via UPS power draw meter), including the few watts drawn by the power brick for my monitor. 36 watts is a lot when multiplied by 10 to 16 hours and then by millions of computers! Like the equivalent of a power plant.

    No additional wear and tear on components: the hard disks are shut down during sleep anyway and whether memory and network adapters have power or not does not affect their longevity.

    Cheers,
    Karl
  • by Emery Martin1,

    Emery Martin1 Emery Martin1 Feb 25, 2008 1:43 PM in response to Csteves
    Level 1 (5 points)
    Feb 25, 2008 1:43 PM in response to Csteves
    It's the 2600XT, that's the problem. Just talked to Applecare today after my replacement for my 4 time repair machine was replaced with the stock Mac Pro and was exhibiting the sleep and artifacting problems. They said it was a known issue that the stock 2600XT card was indeed causing problems.
  • by BillC37,

    BillC37 BillC37 Feb 25, 2008 1:49 PM in response to Emery Martin1
    Level 2 (325 points)
    Feb 25, 2008 1:49 PM in response to Emery Martin1
    Interesting...I have the 2600HD, and have the reboot-on-wake issue; but I do NOT (touch wood) have any graphic issues. ???

    Wonder if the two are connected...or if some computers have 2600 problems, some have reboot-on-wake problems, and some have both????
  • by dosers,

    dosers dosers Feb 25, 2008 1:50 PM in response to HerrDrKarl
    Level 2 (391 points)
    Feb 25, 2008 1:50 PM in response to HerrDrKarl
    Fair enough....
    but it should still work

    d
  • by yvonnejim,

    yvonnejim yvonnejim Feb 25, 2008 1:50 PM in response to Emery Martin1
    Level 1 (30 points)
    Feb 25, 2008 1:50 PM in response to Emery Martin1
    Yes, but what about all of us ( me ) with the 8800 card, and the same problem?

    Emery Martin1 wrote:
    It's the 2600XT, that's the problem. Just talked to Applecare today after my replacement for my 4 time repair machine was replaced with the stock Mac Pro and was exhibiting the sleep and artifacting problems. They said it was a known issue that the stock 2600XT card was indeed causing problems.
  • by s_w_i_t_t_e_r_s,

    s_w_i_t_t_e_r_s s_w_i_t_t_e_r_s Feb 25, 2008 1:50 PM in response to Emery Martin1
    Level 1 (9 points)
    Desktops
    Feb 25, 2008 1:50 PM in response to Emery Martin1
    Emery Martin1 wrote:
    It's the 2600XT, that's the problem. Just talked to Applecare today after my replacement for my 4 >time repair machine was replaced with the stock Mac Pro and was exhibiting the sleep and artifacting >problems. They said it was a known issue that the stock 2600XT card was indeed causing problems.


    Okay, so what do we DO about it? Wait, I guess.
  • by dosers,

    dosers dosers Feb 25, 2008 1:51 PM in response to Emery Martin1
    Level 2 (391 points)
    Feb 25, 2008 1:51 PM in response to Emery Martin1
    Really?
    New piece of the puzzle if what they said was correct.
    I assume you mean the Kernel panic though - it certainly is not related to the sleep / reboot issue as system with the 8800 Card (and in fact, even the elusive Quadro) are having the sleep issues just the same...

    cheers
  • by V.K.,

    V.K. V.K. Feb 25, 2008 1:58 PM in response to Emery Martin1
    Level 9 (56,110 points)
    Feb 25, 2008 1:58 PM in response to Emery Martin1
    My Mac Pro has stock GT8800 and I still have the restart-on-wake problem.
    After reading through a lot of posts in this thread it's obvious to me that none of the people at Apple care or mac geniuses have any idea what's causing this and how to fix it.
  • by max-pol,

    max-pol max-pol Feb 25, 2008 3:02 PM in response to V.K.
    Level 1 (115 points)
    Feb 25, 2008 3:02 PM in response to V.K.
    Same problem here.

    restart from sleep.

    Mac PRo 2.8 GHz octo. 2 GB stock RAM plus 4x 2GB owc 800MHZ chips. 8800 GT. Two Raid 0 of 2 disks each (4 seagate 750GB 7200.11). Either two 23" or 23 & 30.
    I changed the RAM to no avail (for other reasons, fear not
    what's plugged in? ethernet, kb and mouse. and at present nothing else.
    10.5.2 all updates applied.

    FIY
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