iTunes could not sync contacts to the iPhone because the iPhone disconnecte
Any ideas?
Thanks,
Joe
G5 2Ghz iMac, G4/533 upgraded to 1.33GHz, Mac OS X (10.5.1)
G5 2Ghz iMac, G4/533 upgraded to 1.33GHz, Mac OS X (10.5.1)
jsrun wrote:
On the phone with very friendly and helpful Apple reps and managed to troubleshoot/isolate the problem to a corruption in one of the address book entries (But anyone's guess as to which one...)
To fix:
1) Export All Address Book entries to a group vCard.
2) Export each "Group" to a group vCard.
3) Delete ALL entries.
4) Reimport "All" vCard.
5) Reimport "Groups" vCards one by one. As you import each group vCard, recreate the group and drag all entries from "Last Import" into newly created "Group"
6) Your sync issues should be fixed.
Hope this helps someone else.
If this makes you nervous, the following temporary fixes both worked until another address book entry was changed:
1) Reset sync data from within iSync.
2) Select Replace information on this iPhone from within iTunes. (But you lose any changes made on the iPhone...)
iTunes could not sync contacts to the iPhone because the iPhone disconnecte