Power Cord Tearing/Breaking

Question

Level 1

38 points

Power Cord Tearing/Breaking

Hi,

My MBP power adapter cord is tearing/ripping apart from the head connector that attaches to the Mac (the magnetic end). The adapter still works, but I am weary to continue its use with the fibers being exposed.

This adapter is from a gen 2 MBP, and I thought I read awhile ago that new adapters had since been made. But I could not find any articles detailing a recall or such a defect, hence this post. Is there any replacement policy/do you think it will be covered under warranty?

Also, if there is anyway to post pictures let me know and I will post one of the damage...

Thank you for any and all help,
TM

Macbook Pro C2D 2.16, Mac OS X (10.4.6), 2.0 DDR, 128 VRAM, 120 gig Hardrive

Posted on Jan 22, 2008 5:51 PM

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Answer 1

Jan 23, 2008 6:03 AM in response to T.M.

Hey T.M,

If I were you I would be wary about it. My own power adapter became singed and started smoking where the wire joins the power transformer. I don't think it is a major problem with them all, but it is something to watch out for. If you are worried about it I'd say contact apple and they should be able to fix you up.

Hope that helps

Callaghan001

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Answer 2

coco55

Level 1

0 points

Jan 23, 2008 12:54 PM in response to T.M.

the same exact thing has happened to me just recently... i have mine duct taped for the time being, however, if i touch the wire or move my MBP the light one the magnetic connect turns off and the wire begins to turn off... i have priced new ones at nearly $80!! which i feel is too much, especially if you read some of the reviews which say that some have melted or even caught fire...

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Answer 3

Jan 23, 2008 2:42 PM in response to coco55

I told Apple that mine was singed and had exposed wires, and they were happy to replace it, out of warranty even. It came off just as described, the magsafe wire from the transformer block.

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Answer 4

ktnhog

Level 1

18 points

Jan 23, 2008 6:34 PM in response to the cuppingmaster

I noticed that mine was separating in the same place. It was just starting, so I put a drop of glue in the rubber sleeve-seems to be working just fine. Then I traded that power adapter to my desk, where it does not get wrapped up all of the time, and am using the other one (still looks new after 2 years) to my computer bag. I found out years ago, that for me having two is the way to go...

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Answer 5

Jan 23, 2008 7:03 PM in response to T.M.

electrical tape is your friend, but ya call apple and if they wont be nice like they were to someone else in this thread you probably should just buy a new one.

electronics that are messed up are not something to mess with, dont want to start a fire

-matt

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Answer 6

T.M. Author

Level 1

38 points

Jan 24, 2008 10:28 AM in response to mattathayde

Thank you all, I will try and get it replaced from Apple in the coming week. I will post the results.

-TM

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Answer 7

AJSP

Level 1

38 points

Jan 25, 2008 10:48 AM in response to T.M.

Same with me. After 1 and 1/2 year of careful usage, the junction of the cord to the main power unit has begun to melt. It will become unusable in a few days and the Apple Support is careless about it. There are hundreds of reviews like that on the Apple Store MacBook Pro Power Adaptor page ( http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/wa/RSLID?rs=newe st&pg=9&mco=C6DC3437&revw=MA938LL/A ) and complaints here on the Apple Support Discussions. Apple should put it on the Exchange + Repair Extension Programs NOW!

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