Previous 1 2 3 4 5 Next 73 Replies Latest reply: Mar 12, 2008 1:44 PM by bullfrogII Go to original post
  • silverapol Level 1 (0 points)
    Since the upgrade, I am having problems with dropped calls, no service, and not receiving ANY calls (callers can not even leave a voicemail). Like most people on this thread, I had little to no trouble with my iphone prior to upgrade. My previous phones, also on the AT&T network, never had any of the aforementioned problems. I am eagerly awaiting a remedy to this problem. Must we wait for Apple to address and fix the problem, or is there a proper way to remove current upgrade? I would rather have a working phone and forgo the new features...for now.
  • jamesofphilly Level 1 (0 points)
    I did the complete system restore, if took 30 minutes to complete and it DID NOT work. I dropped 3 out of3 calls after the restore was complete. I am going to call at&t and apple tomorrow. The more people who call and make them aware of the problem the more likely they will fix it quickly. I am starting to wonder if this on an at&t or apple issue. Everyone please complain to at&t and apple. Thanks
  • Mark Braña Level 1 (0 points)
    I am know having the problem that my voice mail very frequently is not available. I mean the visual voice mail. this has to be a bug also with so many calls being dropped
  • 250jay Level 1 (0 points)
    The problem i'm having is with SMS being out of order and it's REALLY FRUSTRATING!

    So, hopefully they will have a new update which will of course fix these issues.
  • iphone and iphone Level 1 (20 points)
    The update came with a messed up automatic time.

    Follow these steps to fix the out of order text messages:
    1. Settings> General> Date & Time
    2. Where it says Set Automatically turn it off
    3. Find your time zone at this website.
    4. Where it says Set Date & Time, set your time the website says.

    If I'm not mistaking, the iPhone's time was off by 2 minutes.

    I hope this helps.

  • jamesofphilly Level 1 (0 points)
    I replaced the sim card on 02/04/2008. I have dropped one call already and it was AT&T customer service who i dropped. Careful if you replace your sim card it automatically renews your contract. The customer service at AT&T corrected my contract. I will post my results tomorrow. The last step is to go to an apple store or mail back to apple for troubleshooting.
  • MuckyDuck Level 1 (10 points)
    Piling on here.

    Lots of dropped calls after my "upgrade", too. To use the old fashioned explanation I can't get a dial tone and have to push "call back" numerous times.
  • rlehning Level 1 (10 points)
    Adding to the list in hopes that Apple addresses this issue. I too am having serious problems with dropped calls. I am able to get a ring, or a couple of rings, and on some occasions a conversation going when the call suddenly drops. It takes a minute for the phone to recapture the signal so I can replace the call. This only happened after I upgraded to 1.1.3. Someone, please fix this or advise on downgrading to 1.1.2.
  • MikeSmith Level 1 (0 points)
    I too have noticed dropped calls daily with my iphone since I upgraded. I never had dropped calls before. I also had all my voicemail removed and had to redo my voicemail message and password. Apple lets get on this problem soon!!!!!!!!!!
  • DerekSchatz Level 1 (0 points)
    I have not (yet?) experienced a problem with dropped calls, but am instead experiencing crashes of Safari and iPod. For example, on the plane yesterday I created an On the Go playlist and started it in Shuffle mode. About a minute into the first song it stopped playing and crashed out back to the home screen. Safari will randomly crash as well, although it did that with 1.1.2 as well. But the iPod crashes are new.

    I have done multiple hard reboots, although have not gone as far as a restore yet. Hoping these stability problems are fixed in the next release.
  • JimboDunky Level 1 (0 points)
    I drive 60 miles each way to work daily on I-84. Two of 5 days a week for the past 2 years, I dial in to a teleconference on Tuesday's and Fridays that lasts for 1 hour, about the duration of my commute.

    I have NEVER had a dropped call while traveling along I-84. Now I get 5-7 dropped calls during the telecon, and they always happen in the same spots.

    This would indicate that 1.1.3 has enabled an issue where an active call cannot be handed off to the next cell tower successfully.

    Also important to note, immediately after updating to 1.1.3, the signal strength indicator showed a weaker signal than I'd been used to seeing ever since I had gotten the iPhone. I use the iPhone from the same spot on my couch, making and receiving calls with 3 bars ever since I got it. Immediately after updating, from the same spot on the couch, I now get "No Service" or 1 bar.

    It's supposed to be a phone first and foremost; I can't afford to keep dealing with this issue any longer having to redial into a telecon 5-7 times when I never, ever had to do so in the past.

    The only thing that will fix this is 1.1.4 IMHO.
  • oktobervail Level 1 (0 points)
    Immediately after upgrading from 1.1.2 to 1.1.3 I began having calls dropped, or abnormal terminations. This was verified by AT&T after a very painful 90 minute support call. They could see each of the dropped calls as they appear as abnormal termination.

    I called Apple support (I got great personal support) and they arranged to have my 4GB original iPhone replaced at the local store. The new iPhone came with firmware 1.1.2. I decided to leave it at that version for a week.

    I had no more dropped calls on the new iPhone with version 1.1.2, so after a week I upgraded again to 1.1.3 and immediately began experiences the exact same behavior again.

    Now I am working to figure out how to downgrade to 1.1.2 any suggested links?

    Apple needs to admit this bug and get a new fix out ASAP.
  • jia10 Level 4 (1,715 points)
    That sounds like a very useful observation. Unfortunately there is no legal way of downgrading back to 1.1.2 that i know of, so I think you're stuck with it. Sorry.
  • jamesofphilly Level 1 (0 points)
    Still dropping phone calls, I did all the possible fixes. Yesterday I drop 7 calls within a 30 minute time period. I will have to set up an appointment with Apple and take the phone in for service.

    Let me know if anyone else has figured out a way to resolve this.
  • MobileDev Level 3 (565 points)
    Unfortunately there is no legal way of downgrading...

    It's not illegal to go backward.

    There's just no Apple supported way to do it.