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15282 Views 6 Replies Latest reply: Jan 23, 2008 9:42 AM by fotobymatt
Currently Being ModeratedJan 23, 2008 9:11 AM (in response to fotobymatt)UPDATE: I have tested forwarding on my iPhone using my Gmail account and it forwarded the entire message. The forwarding problem must be specific to AOL.Mac OS X (10.4.8)
Currently Being ModeratedJan 23, 2008 9:16 AM (in response to fotobymatt)The AOL preset on the iPhone creates the account as an IMAP account and AFAIK this is the only way to access an AOL account with an email client other than the AOL program. There is no setting with an IMAP account to remove messages from the server as with a POP account when accessing an account with an email client but AOL has a new and old messages category on the server which is not reflected when accessing the account with an email client. After an AOL message is read, it goes in an old mail category or mailbox that is not made available by AOL when accessing the account with an email client and these messages are purged by AOL after a period of time when accessing the account with an email client.
I've forwarded messages with the iPhone with no problems but I don't have an AOL account. If you mark the received messages on the iPhone as Unread, they should reappear in your Mom's Inbox mailbox when accessing the account via webmail access using a browser. This is an AOL account quirk with the new and old messages category or new/unread vs read. PowerBook G4 17-inch/1.67GHz/2GB RAM, Mac OS X (10.5.1), 7200rpm-100GB HD, iPod w/Video 30GB, iPhone 8GB
Currently Being ModeratedJan 23, 2008 9:18 AM (in response to Allan Sampson)Hey Allan. Thanks for the input.
The forwarding issue appears to be specific to the certain emails she needs most. I tried forwarding one of her other emails from a different business and it worked fine.
I will try marking the emails unread on the iPhone and see if that works.Mac OS X (10.4.8)
Currently Being ModeratedJan 23, 2008 9:20 AM (in response to fotobymatt)If the emails were removed when going on the computer and showing on the iphone, then the account type is going to be POP.
If her email account is set up in a mail Application (Outlook, Outlook Express) you need to look for a option that saves messages on the server. If you can provided the application used on the computer to check mail I can let you know how to save messages to the server.iMac Intel Core 2 Duo, iPhone 8GB, Mac OS X (10.4.8)
Currently Being ModeratedJan 23, 2008 9:42 AM (in response to Allan Sampson)Thanks again, Allan. I was able to help her move all her emails back to New Mail (what she calls her "inbox") and explain how it had happened. I disabled the account on her iPhone for now since she really doesn't need it there yet, and she was happy not to have lost anything.
Thanks for explaining it. AOL certainly makes it complicated. lolMac OS X (10.4.8)
Currently Being ModeratedJan 23, 2008 9:50 AM (in response to Jose M)I have an aol account and check my emails constantly through the iPhone. If you open the emails through the iPhone, aol will then put them on the Old Messages folder/tab. If you delete them through the iPhone they will also be deleted from the server. You can check your Recently Deleted Mail folder and see if they are there [they are kept for 24hrs before deleting them permanently]. Hope this helps.powerbook g4, Mac OS X (10.4.10), 1.25GHz PowerPC G4 1GB DDR SDRAM epson 9800pro