Security Update 2005-008 Conflict with Norton Firewall

Question

Security Update 2005-008 Conflict with Norton Firewall

Since I installed the new Security/Java Update for 10.3.9 I can no longer access the internet through Safari or IE unless I disable Norton Personal Firewall. Any advice?

Posted on Sep 26, 2005 2:04 PM

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Answer 1

Eme

Level 5

5,636 points

Sep 26, 2005 4:48 PM in response to Marilyn Greig

Hi Marilyn, & Welcome to Discussions

Norton is not compatible with os x, we have a firewall built in Sharing folder > System Preferences.

I will go get more info, for you hope some one else chimes in , in the interim.

Eme:-{)

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Answer 2

Eme

Level 5

5,636 points

Sep 26, 2005 5:02 PM in response to Eme

Marilyn,

Here ia a link to removing Norton at the Symantec site.

macjack, "shut off optimization" #3, 04:37pm Sep 24, 2005 CDT

still looking for more, I know it does not seem to relate but read the rest of the thread & any others about Norton w/ os x - Eme:-{)

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Answer 3

Sep 26, 2005 9:01 PM in response to Eme

Thank you. I have never had a problem with Norton until now after installing the latest Security update.

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Answer 4

ali brown

Level 7

26,493 points

Sep 27, 2005 7:14 AM in response to Marilyn Greig

Marilyn,

This Page, has individual uninstall instructions, and was updated 9/19/05.

Good Luck!

ali b

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Answer 5

Eme

Level 5

5,636 points

Sep 27, 2005 10:09 AM in response to ali brown

Ali to the rescue, & +.

Marilyn heed the advice, Norton messes can really mess up your directory.

Best Regards,
Eme:-{)

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Answer 6

Eme

Level 5

5,636 points

Sep 27, 2005 10:29 AM in response to Marilyn Greig

Marilyn
*1 more thing if I were you I would download FireFox or another Browser,
IE is .....yikes,not so good I have IE just in case. I hear Omniweb is a good one.
*2 I do not if you know , you should run permissions before & after all software updates,

Gullivers
Gulliver, "kmosx3: Mac OS X 10.3/10.4: System maintenance", 06:15am Mar 27, 2004 CDT

Eme

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Answer 7

OmegaOSX

Level 2

285 points

Sep 28, 2005 6:08 AM in response to Marilyn Greig

Standard internet communications typically go through two ports: 80 and 8080.

This will however not be the case if you need to visit secure sites (such as banks) where I think from memory it tends to be port 443.

Make sure these are open in Norton FW, though I personally use NetBarrier, so I can not help you in regards to how to check this.

Also are your pages partially opening or is the connection being refused outright? Checking the activity window might give you some insight on what is happening.

(I also feel dirty for not slamming Norton products...oops!)

😉

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Answer 8

Sep 28, 2005 1:46 PM in response to Eme

Eme,

Thanks for your advice. I am using Norton Internet Security 1.0. I am running Panther 10.3.9 OS. Are you positive that Norton is not compatible with Panther? If so, I will definitely remove it and activate the built-in Mac OS firewall. Is that going to be sufficient protection? I have a small home network (2 macs). My iMac G4 is running Jaguar and my G5 is running Panther. I have Norton Antivirus installed on my iMac (absolutely NO problems at all) and Norton Internet Security installed on my G5.

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Answer 9

Sep 28, 2005 1:48 PM in response to Eme

Eme,

I mainly use Safari. Is that not good? yes, I have heard about OmniWeb but is it worth paying $30? Yes, I usually run permissions.

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Answer 10

Sep 28, 2005 1:50 PM in response to OmegaOSX

Thanks for your assistance. My pages are not partially opening--the problem, as I previously explained, is that I can't access the internet at all unless I disable the Norton firewall.

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Answer 11

Sep 28, 2005 4:49 PM in response to Marilyn Greig

Marilyn, Welcome..
I am not here to bash any Programs that other people choose to use..
But there have been severa reports about Norton and Mac OSX not playing well together..
http://forums.macnn.com/showthread.php?s=&threadid=217237
This is just one of thousands of reports...
I would trash Norton..
The Built in Firewall that comes with OSX is hard to beat and it does a very very good job...It is probably all you need...
If you deside you need a utility for your Mac look at
Tech Tool Pro for OSX
Disk Warrior..
You might also be interested in this link.. Good Info..
http://discussions.info.apple.com/webx?128@@.6890d19d
Hope this helps..
If by chance you decide to get rid of Norton...
http://www.symantec.com/techsupp/files/navm/navmac_9files.html
Cheers...Don

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Answer 12

Sep 29, 2005 11:14 AM in response to Donald Morgan

Hi, Don..
Thanks so much for all of your advice. I only have Norton Internet Security 3.0.3 installed--not Norton Utilities, which seems to be causing most of the problems with other users' computers. I am running Panther which is not as good as Tiger when it comes to the OS firewall. I am avoiding upgrading to Tiger because then I will probably face a whole new range of other problems! I have Cocktail, which I set up to run once a week, and Disk Warrior (which I have never used). I will have to carefully read the link on maintenance and follow-through on backups, etc.
Thanks again. I apprec iate your taking the time to reply to my post.
Marilyn

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Answer 13

Eme

Level 5

5,636 points

Sep 30, 2005 7:54 AM in response to Marilyn Greig

Marilyn,

I love Safari,Its IE I had problems w/ so I download Firefox a few months ago.
I use Safari mostly,& seriously considering Omniweb.

A unix L4 Gary Kerbach recommends Omniweb { guy is a Genius }.

I am really no expert.

Regards, Eme:~{)

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Answer 14

Eme

Level 5

5,636 points

Sep 30, 2005 8:22 AM in response to Marilyn Greig

Hi Marilyn,

I am personally afraid of Norton. My experience w/ it was not good.Some say NAV is okay. I know Norton/Utilites is said to be a real issue. I do not mean to be an alarmist. I would think it is good to check out the info available.
It was recommended to me that I removed NAV back in March, I did.
Here are a couple of links to threads about different Norton products,on Discussions
Good Luck.

Mark Jones, "Antivirus/Firewall software for MACs" #1, 05:59am Sep 30, 2005 CDT

Majordadusma, "Afraid my hard drive is no more" #12, 04:54am Sep 30, 2005 CDT

Best regards, Eme:~{)

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