iPhone won't Show up IN iTUNES

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Level 1

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iPhone won't Show up IN iTUNES

I think i know what the problem is but i don't know how ot fix it. When i first plug in the iPhone it finds out what type of device it is. Everytime i plug in my iphone it recognizes that its a digital still camera. Is there a way to somehow fix this.

Windows XP

Posted on Jan 25, 2008 2:31 PM

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Answer 1

Jennifer_B

Level 4

1,760 points

Jan 25, 2008 2:37 PM in response to JakeWeber28

JakeWeber28,

If you do not want that prompt coming up when you connect the iPhone, while the iPhone is connected, go into your Control Panel, and open Scanners and Cameras. Right-click on the iPhone and go to properties. Under the Events tab, there will be an option to "Take no action" when the camera is connected. This will stop that window from coming up when the iPhone is connected and you have pictures you've taken with the iPhone.

If you are still having trouble getting your iphone recognized on your computer, you may want to follow the troubleshooting steps in this article:
http://docs.info.apple.com/article.html?artnum=305716

Hope this helps,
Jennifer B.

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Answer 2

Jan 25, 2008 2:39 PM in response to JakeWeber28

This indicates your iPhone contains photos captured by the iPhone and if so, your iPhone is also detected as a digital camera when connected to your computer but this shouldn't prevent your iPhone from being available in the iTunes source list.

You should import these photos from your iPhone to your computer and then delete the photos from the iPhone as with any digital camera. Any of these photos that you want available on your iPhone can be transferred from your computer to the iPhone as with any other photos available on your computer via the iTunes sync process.

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Answer 3

JakeWeber28 Author

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Jan 25, 2008 2:43 PM in response to JakeWeber28

you right it shouldn't but it seems like once its recognized as a camera it isn't recognized as anything else. so after it sees it as a camera it won't show up in itunes. my ipod shows up. i tryed deleting all the photos and deleting the device so the computer thries to recognize it again but it still says that its a camera

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Answer 4

JakeWeber28 Author

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Jan 25, 2008 3:42 PM in response to JakeWeber28

any other ideas

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Answer 5

Jennifer_B

Level 4

1,760 points

Jan 25, 2008 3:46 PM in response to JakeWeber28

JakeWeber28,

Did you run through the steps in the article I suggested? If the Apple Mobile Device service is not running, your iPhone will not be recognized in iTunes and will only show as a camera on your computer.

Hope this helps,
Jennifer B.

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Answer 6

JakeWeber28 Author

Level 1

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Jan 25, 2008 4:01 PM in response to JakeWeber28

I haven't tryed that no. I'm not at home where the problem is occuring i will try that immediately tho when i get home. Thanks for the help i hope that helps!

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