"Installation was successful" but no sign of apps

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Level 1

123 points

"Installation was successful" but no sign of apps

Thanks to John for getting me straightened out with my missing Installer app.

Now I'm back to my original problem, which is that when I run an application installer package, everything seems to go fine, but the software never gets installed. And yes, with installations that say I have to reboot my Mac, I have rebooted. Software Update Log even claims they were installed:

Sunday, October 02, 2005 10:26:18 US/Pacific: Installed "Security Update 2004-09-16" (1.0)
Sunday, October 02, 2005 10:26:41 US/Pacific: Installed "iCal" (1.5.5)
Sunday, October 02, 2005 10:27:02 US/Pacific: Installed "iPod Driver" (3.1)
Sunday, October 02, 2005 10:27:06 US/Pacific: Installed "Security Update 2005-004" (1.0)
Sunday, October 02, 2005 10:28:28 US/Pacific: Installed "iTunes" (5.0.1)

Do these lines in console.log give any hints as to what's going on?

2005-10-02 13:29:15.625 Installer[469] Setting package as non OSInstall
Oct 2 13:29:20 c-24-6-225-78 authexec: executing /System/Library/PrivateFrameworks/Installation.framework/Resources/runner

Oct 2 13:30:07 c-24-6-225-78 crashdump: Crash report written to: /Library/Logs/CrashReporter/pax.crash.log

2005-10-02 13:30:07.912 runner[474] Unable to touch /Applications/iCal.app/Contents/Resources/FakeSyncServer.app: No such file or directory
2005-10-02 13:30:07.916 runner[474] Unable to touch /Applications/iCal.app/Contents/Resources/FakeSyncServer.app/Contents: No such file or directory
2005-10-02 13:30:07.918 runner[474] Unable to touch /Applications/iCal.app/Contents/Resources/FakeSyncServer.app/Contents/MacOS: No such file or directory
2005-10-02 13:30:07.919 runner[474] Unable to touch /Applications/iCal.app/Contents/Resources/FakeSyncServer.app/Contents/Resources : No such file or directory
2005-10-02 13:30:07.921 runner[474] Unable to touch /Applications/iCal.app/Contents/Resources/FakeSyncServer.app/Contents/Resources /Dutch.lproj: No such file or directory

[etc.--similar lines deleted]

After all that are some more of the "Setting package as non OSInstall" messages.

So console.log seems to be noticing that the apps aren't being installed, but why?

Patty

Posted on Oct 2, 2005 2:44 PM

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Answer 1

Patty1 Author

Level 1

123 points

Oct 6, 2005 2:44 PM in response to Michael Conniff

Software Update.log says that everything is okey dokey. I have entries back to May, 2003, and every one of them says "Installed." Evidently SU never noticed that it was installing the same things over and over again. Nor did it realize that the installations were unsuccessful.

The first repetition I see is on Sept. 19, 2004. On Sept. 18, Software Update installed "Security Update 2004-09-07" (1.1) and "Security Update 2004-09-16" (1.0). On Sept. 19, it installed "Security Update 2004-09-16" (1.0) twice again, once in the morning and once in the evening. I must have gotten a nudge notice from SU and tried again. It "installed" that one again a week later. I don't see that particular security update any more; I probably disabled it within SU. I know I did some disabling when I got tired of seeing the same items over and over again.

After that, there are numerous repetitive listings--for security updates, iCal, QuickTime, etc. According to SU, I currently have QuickTime 6.5.2 (when I actually only have 6.5.1), iCal 1.5.5 (actually 1.5.2), iPod Updater 1005-09-23 (that software doesn't exist at all on my system), and iTunes 5.0.1 (actually 4.6). So nothing has taken since last September.

BTW, the first entry in pax.crash.log is Sept. 18, 2004. Hmmm, what a coincidence. Check this out:

Software Upate.log:
Saturday, September 18, 2004 23:27:24 US/Pacific: Installed "Security Update 2004-09-07" (1.1)

pax.crash.log:
Date/Time: 2004-09-18 23:27:23 -0700
OS Version: 10.2.8 (Build 6R73)
Host: xxxxxx.comcast.net

Command: pax
PID: 1108

Exception: EXC_BREAKPOINT (0x0006)
Code[0]: 0x00000001Code[1]: 0x8fe01280

Looks like whatever happened, it happened at 11:27 p.m. on Sept. 18, 2004. I just checked, and the pax.crash.log for last week is identical to that initial one, except for one hexadecimal number in the last line of the log entry.

So....what happened, and how do I fix it?

Thanks for pointing me where to look, Michael! I think we're running this thing to ground...

Patty

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Answer 2

ali brown

Level 7

26,493 points

Oct 3, 2005 11:14 AM in response to Patty1

Hi Patty!

Did you upgrade the PowerMac to 10.2.x, or was it factory preinstalled?

ali b

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Answer 3

Patty1 Author

Level 1

123 points

Oct 3, 2005 12:11 PM in response to ali brown

It came brand-new with Jaguar; 10.2.4 according to the installation CDs.

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Answer 4

ali brown

Level 7

26,493 points

Oct 3, 2005 2:22 PM in response to Patty1

Patty,

Well that shoots down my theory that maybe, the upgrade install was flawed!

ali b

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Answer 5

Patty1 Author

Level 1

123 points

Oct 3, 2005 3:44 PM in response to ali brown

Thanks for trying to help! I don't see how the 10.2.8 upgrade could have been a problem as I did it a couple of years ago (or whenever 10.2.8 was released). It's just been recently (months?) that the software updates haven't taken.

Patty

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Answer 6

Oct 4, 2005 4:10 PM in response to Patty1

Patty

Use the console to look at "/Library/Logs/CrashReporter/pax.crash.log" and post anything interesting from there.

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Answer 7

Patty1 Author

Level 1

123 points

Oct 5, 2005 10:22 AM in response to Michael Conniff

Michael, there was indeed a reference to pax.crash.log in my console.log for the day I was trying to do these installs. Moreover, I notice that the pax.crash.log goes back to last September--and Software Update is still trying to give me a Mac OS X Security Update from late September 2004. So it may indeed be the case that something has been going wrong for a long time, that nothing has actually been installed for a year, and the evidence is in pax.crash.log.

Here's the log from one of my installation attempts on Oct. 2:

Date/Time: 2005-10-02 13:30:07 -0700
OS Version: 10.2.8 (Build 6R73)
Host: xxxxxxx.xxxxx.comcast.net

Command: pax
PID: 479

Exception: EXC_BREAKPOINT (0x0006)
Code[0]: 0x00000001Code[1]: 0x8fe01280

Thread 0 Crashed:
#0 0x8fe01280 in halt
#1 0x8fe106b4 in link in_needmodules
#2 0x8fe104e4 in bind symbol_byname
#3 0x8fe11b54 in dyld_lookup_andbind
#4 0x90008444 in dyld_lookup_andbind
#5 0x90006c40 in _NSGetEnviron
#6 0x90008370 in malloc createzone
#7 0x90008304 in mallocinitialize
#8 0x90009294 in calloc
#9 0x9000905c in dwarf2 unwind_dyld_add_imagehook
#10 0x8fe16d38 in register func_for_addimage
#11 0x8fe123f4 in dyld_register_func_for_addimage
#12 0x90008f94 in dyld_register_func_for_addimage
#13 0x90008f04 in _keymgr_dwarf2_registersections
#14 0x00002be8 in 0x2be8
#15 0x00002b68 in 0x2b68

PPC Thread State:
srr0: 0x8fe01280 srr1: 0x0002f030 vrsave: 0x00000000
xer: 0x20000000 lr: 0x8fe09c38 ctr: 0x8fe29468 mq: 0x00000000
r0: 0x00000004 r1: 0xbffff800 r2: 0x8fe0b7f4 r3: 0x00000069
r4: 0x00000000 r5: 0x00000069 r6: 0x0000000a r7: 0x69726f6e
r8: 0x00000000 r9: 0x00000000 r10: 0x8fe4850c r11: 0x00000008
r12: 0x8fe71a90 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000001 r26: 0x00000000 r27: 0x00000000
r28: 0x8fe4841c r29: 0x8fe484ec r30: 0x8fe484ec r31: 0x8fe099bc

Do you (or anyone else) see anything there to indicate what's going wrong? I just looked up pax on developer.apple.com, and I see that it has something to do with reading and writing file archives in BSD.

Thank you!
Patty

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Answer 8

Oct 5, 2005 11:53 AM in response to Patty1

Patty

nothing has actually been installed for a year

Well, take a look at the "Software Update.log" under /Library/Logs using Console again. What to do next depends on what this says.

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Answer 9

Oct 6, 2005 5:26 PM in response to Patty1

Patty

Well, since 'pax' is causing all the trouble (and it looks as if it can't find something it needs in the dynamic library, I just took a look at when it was installed/updated.

It was installed with the main 10.2 (obviously) but subsequently updated in 10.2.4 and then again in 10.2.8. Since you are on 10.2.8 (according to the crash log) I suggest you download the Combo update: Mac OS X Update Combo 10.2.8: Information and Download.

Of course there is no guarantee this will work either, if pax is involved. If it doesn't, I'm afraid you'll need to do an Archive & Install: Mac OS X 10.2, 10.3: About the Archive and Install Feature. If you need to do this, you shouldn't then need to download the 10.2.8 update again, but you may need to run Software Update after you've updated to 10.2.8.
Hopefully just reapplying the 10.2.8 Combo update will work, and this should clear things up for you!
Let us know what happens!

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Answer 10

Patty1 Author

Level 1

123 points

Oct 7, 2005 1:27 PM in response to Michael Conniff

Michael--You're right, I'm sure I wouldn't be able to install that update. I'm trying one last thing before I go all the way to Archive & Install. I have a friend who's very familiar with UNIX commands who's going to try to figure out what's going wrong with pax. I checked and pax seems to have the library it needs, yet it's still not happy. I'll let you know what happens!

Patty

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Answer 11

Oct 7, 2005 4:19 PM in response to Patty1

Patti

pax seems to have the library it needs

No doubt the libraries are there, but you may have the versions mixed up. Point your friend at this section of the pax crash log:
<pre>

Thread 0 Crashed:
#0 0x8fe01280 in halt
#1 0x8fe106b4 in linkin_needmodules
#2 0x8fe104e4 in bindsymbol_byname
#3 0x8fe11b54 in dyld_lookup_andbind
#4 0x90008444 in dyld_lookup_andbind
#5 0x90006c40 in _NSGetEnviron

</pre>Maybe that will help him resolve this.

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Answer 12

Patty1 Author

Level 1

123 points

Oct 15, 2005 5:14 PM in response to Michael Conniff

Well, we never figured out why pax was crashing. I ended up reinstalling Mac OS X. Thanks to all for the suggestions.

Patty

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