User profile for user: Bulky Dave
Bulky Dave Author
User level: Level 1
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AppleCare & Warranty cover for non-US country

Hi there,

I am thinking of buying a Macbook or Macbook Pro in the US (significantly cheaper), but I live in New Zealand (which is under the Asia/Pacific region). However, I am unsure about the Terms and Conditions for AppleCare and the 1 year complimentary warranty (I assume this will be the same as AppleCare).

2 Questions on the AppleCare/1 year warranty cover:

1) If I buy my Macbook from the US, is it ok for me to get the AppleCare in the US also? Or would I have to buy the AppleCare in New Zealand?

2) If I don't buy AppleCare at all, and take my Macbook back with me back to New Zealand, am I still fully covered by the 1 year complimentary service warranty?

Any advice would be welcome.

Cheers.
Dave.

Macbook 2.2GHz, Black

Posted on Jan 29, 2008 12:04 PM

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User profile for user: Douglas McLaughlin
Douglas McLaughlin
User level: Level 9
63,786 points

Jan 29, 2008 12:14 PM in response to Bulky Dave

If you buy the MacBook in the US and want to enable an AppleCare Protection Plan, you should register the MacBook in New Zealand and buy a local copy of an AppleCare Protection Plan. If you buy an APP in the US, it can only be enrolled with an address in the US or Canada.

The original one year warranty should be world-wide.

-Doug
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User profile for user: rvaro
rvaro
User level: Level 3
860 points

Jan 29, 2008 12:15 PM in response to Bulky Dave

You can buy the Mac where ever you like... you also have a grace perioid from when you have your computer to before your first year is up.. then you can decide to buy the [Apple Care Protection Plan|http://www.apple.com/support/products/proplan.html] if you like.
So if you are able to buy the protection plan where you live then you will be safe.
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User profile for user: Bulky Dave
Bulky Dave Author
User level: Level 1
0 points

Jan 29, 2008 6:08 PM in response to rvaro

Ok thanks guys!

Also, I've heard that if you buy from the US, you are automatically locked to a particular DVD region. However, in other sources, I've also read that you are still able to change the DVD region up to 5 times.

Which one is correct?

Thanks!
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User profile for user: Douglas McLaughlin
Douglas McLaughlin
User level: Level 9
63,786 points

Jan 29, 2008 9:21 PM in response to Bulky Dave

You always get five chances to change your DVD drive's region. In the past, Apple portable computers used to come with no region set. So, the first time you played a DVD movie, you were asked to set your region. You would still get five chances to change the region after that. More recently, the drives in Apple portable computers sold in the US have already been set to Region 1 ahead of time. But, you still get five chances to change the region.

-Doug
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AppleCare & Warranty cover for non-US country

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