LaCie 500G d2 Quadra constant spinning/clicking, SLUGGISH!

Hi all - have a MBP 2.4ghz

Bought the d2 about a month ago and used it for media backup (drag and drop via firewire 800) - was fast and great with Tiger

Installed Leopard last week - plugged in LaCie and TM worked great - initial backup completed in an hour and additional backups thereafter were fine. would take the computer on the go and plug back in to LaCie when home with everything running fine...until 2 days ago.

LaCie now spins constantly, clicking every 2 seconds. TM won't complete it's regular backup (left it for 24 hours once!) Also, accessing the external hard drive is sluggish to the point of uselessness. Finally, when I attempt to eject the mounted HD LaCie, I receive a message that it can't because it's in use - even with all applications quit and TM turned off.

Now whenever I plug it in it just resumes spinning, clicking and sucking. I doubt this is hardware problem because I have not moved the HD once and it is well aerated. Perhaps I need to partition, reformat, etc. something "high tech".

Sorry, bit of a moron to this part of tech. plug & play is what i was hoping for so if you have advice please explain in moronic terms.

thank you in advance all!

MB Pro - 2.4 GHz, Mac OS X (10.5.1)

Posted on Jan 29, 2008 7:24 PM

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6 replies

Jan 29, 2008 7:30 PM in response to mrmugno

Hi! A couple of things. First with it attached click on the spotlight icon in the top right corner of your screen and see if spotlight is indexing one of your drives and especially the one in question. Second, if Spotlight isn't the problem the drive's directory may be having problems from possibly disconnecting it without dismounting the drive's icon. If spotlight isn't indexing then use the disk utility to repair the drive. It's also possible the Lacie is having power supply problems. Tom

Jan 30, 2008 3:49 AM in response to mrmugno

Virus scanning software is a known cause of sluggish Time Machine behavior: Mac OS X 10.5 Help: If Time Machine is slow.

Also, your backup drive must not be formatted with the "MBR" partition scheme, as commonly supplied with drives not specifically intended for use with Macs: Mac OS X 10.5: Time Machine stops backing up to external disk. According to LaCie, your d2 Quadra should be pre-formatted appropriately, but it is possible it is not.

To find out what partition scheme it uses, launch Disk Utility & select the drive from the list on the left. This will have the name you have given the backup volume indented below it. (Take care to select the drive above & not the named volume below.) Read the partition scheme from the last line of information that appears at the bottom of the window. This should not say "MBR" or "Master Boot Record." If it does, follow the instructions in the article above, noting that the drive will be erased during formatting.

If none of this helps, the drive may be defective or its file system may be corrupted. To check for the latter problem, run Disk Utility's "Repair Disk" procedure on the backup drive or volume. (It makes no difference which one you choose from the list for this step.) Make sure that you use the version of Disk Utility supplied with Leopard for this & not an older one from a Tiger (OS 10.4) source.

Additionally, LaCie has a web page specifically devoted to Time Machine that may be of some help: http://www.lacie.com/more/?id=10050

Mar 19, 2008 7:25 AM in response to mrmugno

Ive solved the Whole Lacie wont mount problem....
Thanks to Lacie support center, Best Buy, The internet and several Tech shops I took my crashed lacie d2 quadra 500 GB hard drive to for help when it crashed.

They didn;t help and none of the stuff I bought helped either.

Here is the solution:

Take any of your crashed lacie Hard drives (That are clicking and making a noise to a Windows OS)

FOOTNOTE:
NO MATTER WHAT ANYONE SAYS, YOUR LACIE HAS NOT CRASHED AND DOES NOT NEED DATA RECOVERY$$$$$$$$

Take it to a Windows (XP worked on mine) install your lacie one button disk, after its installed properly, Run the lacie one button recovery by clicking the blinking and clicking switch on the hard drive the program will come up and show the Lacie Hard drive. Go to windows control panel and run add hardware program and search once. (if it hasnt mounted it will not find it) just let the search go through once and after it says can-not find hardware leave it open.

Go to My Computer and open it, keep the window open that shows all of your drives. Wait about 4-8 hours depending on what you have going on (go to the movies or go to sleep) and come back and your lacie drive will be mounted. (THIS IS NOT THE LAST STEP- DONT GET HAPPY YET)

This is whats going to burn your attitude to a new level. The Lacie Hard drive is SUPER un responsive. I advise opening just the main window and taking a look at all the folders and files you have on them. ( i solved mine by simply erasing the Video files. Final cut pro cache folders etc.) if you use your hard drive for things like editing video and audio then more than likely your drive is slightly corrupted (don't get angry) this does not mean its trashed, it means that there is a problem with file structure and a single or several files confused the hard drive.

Once again your lacie is not trash. I used mine for video editing in Final cut Pro, and Audio in Pro Tools, among other things like saving photos and software, etc... Just take the time to simply delete what you know you dont need.. or even better, format the entire drive and it will be like new.

Another step you can take in mounting your Lacie is to download Mac Drive 7, install it on a PC- not MAC, this process WILL NOT work on a MAC (none of these steps will work on a mac- Trust me, not matter what these nerds say, dont believe that it will- its going to cost you.)
Install the Mac Drive 7 on a pc, run the Error Check and repair function and it will take about an hour depending on what you have on your drive and how many errors are found. and It will fix the drive.

As stated previously - these steps will ONLY MOUNT YOUR DRIVE. Access to the files and folders on your drive will be very unresponsive. Basically if you plan on copying a movie to your desktop forget about it. 30Mb would take about 2 hours. 6Kb took close to 4 mins to copy from the lacie.

You wont be able to back it up so forget about that too. Just follow the begining steps and find out what has done this to your Lacie (you know what it is!).
As stated previously- I used my LACIE D2 qudra 500 GB Hard drive (that is only 6 months used) for average things like downloading, uploading, saving, etc... the same things you do, Plus I ran Final Cut Pro, Pro Tools, Logic Pro, and a S**T load of other programs on this drive and what confused or "Corrupted" my lacie and made it BLINK, CLICK, and make STRANGE

its not power supply or anything else... do this and it will work..

May 10, 2008 9:36 PM in response to lacie problem solved

I have several Lacie drives, including 2 identical Lacie d2 Quadra drives. One of my drives started having the clicking situation. I thought it was hosed. Turns out, when I put the drive on the other drive's power supply it worked fine. So the issue was not the hard drive, but the Lacie power supply.

I just bought the Lacie 2Big 2 TB Raid1 drive to replace it. I'll just put the other drive in the sock drawer as a spare and toss the power supply.

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LaCie 500G d2 Quadra constant spinning/clicking, SLUGGISH!

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