When I try to attach an SPSS 16 data file to an email, Safari crashes. As soon as I select "choose file", I get a message that says Mac Os had to shut down. Any ideas on how to make this work?
I'm running a brand new copy of SPSS 16 (only came out last November) and I have the same problem. Their website says 16.0.1 (which I have) is supposed to be Leopard compatible.
Resolution number: 74684 Created on: Dec 14 2007 Last Reviewed on: Jan
3 2008
Resolution Status: Published - External
Problem Subject: Trying to attach an sav file to an email within a web
browser crashed the browser with SPSS 16.0 installed.
Problem Description: I am using SPSS 16.0 for Mac. When I use my Mac to
compose an email from within a web browser (such as Yahoo.com) and then
try to attach an SPSS data file, it immediately crashes my browser. I
have tried two browsers (Safari, Firefox) on my Mac and received the
same result. This problem only occurs with SPSS attachments (not with
Excel, Word, Ppt, PDF, etc. attachments). If I use the same site on a
Windows machine PC, I can attach the SPSS file and send it out without
it crashing.
I could send SPSS files as attachments without incident before I
installed SPSS 16.0.
What is wrong?
Resolution Subject: This problem has been reported to SPSS Development -
Workaround Available
Resolution Description:
This problem has been reported to SPSS Development. We apologize for any
inconvenience this has caused. Please see the workaround described
below.
Please try compressing the files you want to send (which is recommended
when transferring files via email). If you do not have a compression or
zip utility you could rename the file to include a different extension
and then rename the file once it is received in the email.
This problem has been filed with SPSS Development. We apologize for any
inconvenience this has caused. At present there is no workaround
available.
This has been filed as a defect to be fixed in a future release.
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It seems to cover the incidence when one is sending an email via the web. Unfortunately it doesn't address MY problem, which is that it also crashes Entourage.
I've also discovered that Stat/Transfer crashes when you try to convert an SPSS data file (.sav) to another file type. It seems to be a problem with uploading SPSS data files in general (my browsers crash, too). I guess the reply you got from SPSS means that we have to wait for SPSS 17 for the problem to be resolved?!?!
