4 Replies Latest reply: Apr 20, 2008 1:47 PM by quinn.
bmartin Level 1 (0 points)
My touch worked fine - no problems - no issues. All of the sudden, i now can't get it to hold a charge - any suggestions?

I have done all of the resetting - no avail.

MacBook Pro 15, Mac OS X (10.5.1)
  • Wan Chai Man Level 2 (395 points)
    Sorry to hear your problems.

    Does it have the charging icon when plugged in? If not it may be the USB port you are using, so try another one or even another computer.

    And is the computer you are charging with "alive" or "sleeping" ? If its sleeping your ipod may not get a full charge.

    Hope this helps.
  • bmartin Level 1 (0 points)

    I think I found the problem - while the older multi-pin connectors fit the Touch they don't charge the touch. Nor does the older Firewire wall charger - it has to be the new multi-pin connector (USB) that comes with the touch. As soon as I plugged that cable into my touch and laptop - it started charging right away.

    Thanks for your suggestion - it made me think of a few other options and hopefully I tripped on the solution.

  • Kathy Kollar Level 1 (0 points)
    I have a white icon on the touch. When I try to charge it on the iHome dock I see a white battery icon with a black plug on it. (Isn't that the "is is charged symbol)...
  • quinn. Level 1 (0 points)
    i have the same problem with my iPod Touch.