"Communication Error" when using Airport Extreme.

I've got the same problem w/ a CX8400 and have deleted everything Epson from my HD, reset the printing system, reinstalled the driver, rebooted and re-added the printer a million times w/ no luck. I also tried resetting my AP Extreme, too. An email to Epson (in which I described everything I'd done) got an idiotic response telling me to delete everything Epson from my HD, reset the printing system, reinstall the driver, etc. - it's like they read my email and just copied and pasted what I'd already done. This is extremely frustrating.

I had the same problem today and used the cx7800 driver instead and it seems to be working fine. Figured at least i could use this until they fix the 8400 driver.

I am having the same problem with airport express and a Canon MP530. Any help in resolving this issue would be much appreciated.

Have you downloaded 10.5.2? I did and my Epson CX8400 is working again over my AirPort Extreme. I deleted the Epson driver, re-set the printing system, downloaded 10.5.2, restarted, downloaded the Epson driver and installed it, restarted, then added the printer back and it worked. There's still a bug that makes the Epson Printer Utility start but then immediately crash, but if you hit "ignore" the print job goes ahead and prints fine. Good luck.

I have the same problem. R1800 and only since Leopard. I waited for the recent update to see if it was on Apples side, but I am pretty convinced it is the driver.

I just spent 30 minutes with Epson America Tech Support with a CSR named Mike. He was very nice and we went through all the normal troubleshooting procedures. Re-install driver, check connections, etc. From Espon, it is recommended to use only USB and make sure it is 2.0 cable.

I can re-create my problem. If I work in virtually any other program, I get a failed print job. If I do not touch the computer, then I have about 75% success.

Please, everyone call Epson and complain, Mike agreed it is the best thing to do at this point. The problem will be escalated to the top tier techies and they will find a solution (we hope)

1-562-276-7296

Report back here if you hear anything, I will do the same.

Henry

I am trying everything that James at Epson is suggesting. Today's test was to create a new user acct, delete the entire Epson folder out of the system, reinstall and try printing again.

Communication Error

Tomorrow, test two

(after I complete my tests I will contact James again and ask "Now what" I also intend to write a letter to Epson CEO, I always get fast response when I take that route, I am not sure what to expect, but if my R1800 Printer is not compatible with a G5 Tower under Leopard, I want a new printer that is at a HUGE discount from Epson.)

Henry

Just finished a 30 minute tech support call with an upper division rep at Epson, we seem to have fixed the problem, I was very skeptical, but so far all is well. This is exactly what we did:


Go to you user account and navigate to:
Library->Preferences. Select everything that starts with "com.apple.print" (I had nine files) Copy these files to a safe place, they contain customization to you r print settings such as paper handling and quality settings.

Now delete the ones from the Library->Preferences folder.

Go to your main hard drive, not your user account, and select "Library->Printers"

Delete "Epson"

Empty Trash

Reboot

Install the latest driver from Epson for your printer.

Open the "Print & Fax" System Preference

While holding down the "control" key, click in the area where the printers are listed (left side bar). You will be presented with a pop-up menu that says: "rest printing system". Select it and your existing printers will disappear.

Add your printer back to the "Printers" list.

Close the "Print & Fax" window

Add your saved "com.apple.print" files back to the User->Library->Preferences folder

Cross your fingers.

James at Epson asked that I not use this number, which I posted earlier for future requests.

Hi,

I had same problem with an Epson Stylus Photo RX425 (All-in-One) with a Time Capsule network, but I'm pleased to report that I followed the steps outlined by Henry Cline1, and now works as it should!

Thanks!

Now get this.

After 24 hours of "communication error"-less printing using the above fix, now the problem is back?

That is a real downer.

Will call James at Espon and report back.

Henry