3 Replies Latest reply: Feb 18, 2008 1:38 PM by Brian Pieslak
Ingmar Hemsen Level 1 Level 1 (35 points)
I get this iTunes message when connecting my first iPod, a brand new iPod touch to my mac:
"iTunes could not connect to iPod "iPod" because the pairing record is missing."

What does that mean? (Can this have something to do with other iPods that have been connected to my iTunes earlier?)

I followed the instructions Apple had to offer and reset the iPod etc.
<http://docs.info.apple.com/article.html?artnum=60950>

I reinstalled iTunes 7.6 from my admin user. Then the iPod was recognized on this account with empty iTunes. Registered the iPod und updated software to 1.1.3. Restarted back into my regular user. Still same message, except now iPod "ihPod"... Now, where is that pairing record?

PowerBook G4 667 Mhz (TiBook) / PowerMac G4, Mac OS X (10.4.11)