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My iPod is locked up, stuck on a screen that says iPod diagnostic.

My ipod mini is stuck on a screen that says ipod diagnostic. I can run all the test but nothing I do will get me back to the main menu. I have tried to reset it, hold the middle button for 6-10 sec. Also, when I connect it to my computer, it doesn't recognize it. Any help would be great!!

Dell, Windows XP

Posted on Feb 4, 2008 7:26 AM

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Posted on Feb 4, 2008 7:31 AM

have tried to reset it, hold the middle button for 6-10 sec.


You need to hold both the MENU and SELECT (center) buttons until you see the Apple logo to reset it.

This should exit diagnostic mode.

Cheers!
-Bryan
2 replies

My iPod is locked up, stuck on a screen that says iPod diagnostic.

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