Burning DVD for data problems

Using OSX 10.3.9 I'm having consistent problems trying to burn DVDs for backups of photo files - my iMac has a Pioneer DVD-RW DVR-104 drive and I'm using 4.29GB DVD-R discs that I'm copying the files on and burning, but 50% of the time, the disc fails upon verification (after 30+ minutes of copying and burning). 50% of the time, however, it works. THIS IS DRIVING ME CRAZY!!! Any ideas?

Posted on Sep 15, 2005 2:03 PM

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27 replies

Sep 15, 2005 2:13 PM in response to Tom Macdonald

Failed verification or not does the disk read OK? I don't verify anything since it takes too long and failed verification doesn't mean that the burn went awry either. They might be just fine.

You need to try alternate media as well. Buy a few single disks , especially Verbatim which are the gold standard.

NB I use Toast vs. the IMHO, inadequate and kludgy finder burning stuff.

You don't need Tiger but why are you two upgrades behind in panther?

Sep 15, 2005 2:26 PM in response to Ricktoronto

The disks do NOT read ok (for the 50% that fail after over 30 minutes of copying and burning). Could be the disks? I bought the cheap ones at Office Depot. Also, I didn't understand this: "NB I use Toast vs. the IMHO, inadequate and kludgy finder burning stuff." Sorry, I'm behind the times it seems. As for my Panther, I didn't realize I was 2 upgrades behind (do I need to do more than the software update checks, because I have and I'm all up to date as far as I can tell). Any more advice would be appreciated.

Sep 15, 2005 6:33 PM in response to Tom Macdonald

I find that Toast in addition to all the video options which I use extensively, is much easier to use to burn CD's and DVD's for data and any other reason, including mac only , PC and Mac hybrid, etc., You also know before burning if it will fit which you don't have in OS X.

Toast has 6 data settings, 4 audio CD settings, 4 Video settings and 4 disc copy settings.

The last Panther was 10.3.9 vs. your 10.3.7. Use the combo updater.

Cheap disks often give bad results. Verbatim in spools are not much more than cheap ones anyway. At least start with decent media and see if results improve.

Sep 15, 2005 7:36 PM in response to Ricktoronto

Ricktoronto:

i You need to try alternate media as well. Buy a few single disks , especially Verbatim which are the gold standard.

I thought Taiyo Yuden (relabelled as many brands) was considered the gold standard for recordable optical media. Basically look for media marked "made in Japan", including those sold by Apple, FujiFilm, Maxell, etc. Most brands will have multiple sources, but AFAIK Taiyo Yuden is the only company currently manufacturing in Japan

Sep 15, 2005 8:54 PM in response to Tom Macdonald

Having the same DVR player, and having experienced the same problems, I doubt the problem is the media (though the media is sometimes an issue).

Check the firmware of the drive you have using Apple's system profiler (under the Apple in the menu bar up top). If the firmware is anthing less than 1.33 (mine was 1.2), it probably needs to be updated. The original firmware that came with this drive was defective and can waste disks and ruin the drive.

If it is an Apple supplied Superdrive (e.g.originally came with the computer), Apple has an updater listed to download ( I do not recall where on Apple's website it is though). If it is a separate firewire drive, or an internal third party drive, your options are more limited. Pioneer only made an offical updater for OS 9, and it does not install under Classic. If you can boot into OS 9 (e.g. you have an older Mac), you can try to install the update that way. If it is an internal drive you can install the firmware on a Window's computer by installing the drive on a PC, and updating it that way.

Neither of those options worked for me. I used an unsupported, use at your own risk, third party updater which updated my drive's firmware to 1.4. You can find this firmware at:

http://www.macetvideo.com/flashpioneerosx/flashpioneerosx.html

Note the site is in French. You can use Google to translate it for you. The update worked for me, but again beware changing firmware on hardware is very serious business, and this update is unsupported. On the other hand, your drive might be useless if you do not take the risk. Again it worked for me.

Sep 16, 2005 6:50 AM in response to y_p_w

I had iffy results with write speed to Taiyo Yuden for CD's. And they were a bit costly for DVD's. There is quite a neat online dealer here in Canada that sells nearly all of them , and you can buy just one of each of many to find the best.

For sure in the DVD-DL world the only one that works for me is Verbatim. Ridata/Ritek were $10 coasters.

I can burn Verbatim DVD-R 4X at 8X and 8X at 16X so they must know how to make good media. And far easier to find in stores than the Japanese media.

But you make a good point, they are well made and beat other brands and non-name hands down.

Sep 16, 2005 9:13 AM in response to George Orville

Thanks George - I don't need to download the combo after all - I've already downloaded all the updates through the auto software update and only realized that the one thing that never was updated was the selection in Apple discussions where you indicate your operating system (I am 10.3.9 but the info at the bottom of my posts was simply out of date).
Thanks for the help.

Sep 16, 2005 9:20 AM in response to Ricktoronto

Thanks to your guys help I've now found the Apple specifics on which devices do and don't need the update. Unfortunately, per Apple, my specific superdrive does not need the update, so my problem is not solved. But the Apple page ( http://docs.info.apple.com/article.html?artnum=86130) did specifically mention that:
"Pioneer Electronics, Inc., has advised Apple that some of its DVD-R/CD-RW drives (including some Apple SuperDrives) are unable to recognize high-speed media, and that using this media may permanently damage the drive."
The release date of the updater was October 2002 and specs as solving the problem for up to 4x media. I've been trying to use 8x!
I guess I'll go buy some 4x and see what happens. Any more advice?

Sep 16, 2005 9:51 AM in response to Tom Macdonald

You have a DVR-104 drive. That is an old Pioneer drive, Currently, I am not by my drive, but I believe its best burn speed is probably 2X, tops 4X. In other words, it is slow. If you have the original firmware, which you likely do, it is defective.

If you have a DCR 104 that was Apple supplied, I would download the most recent firmware that Apple provides. If you have a third party DVR-104 I would still update the firmware. From your post, I cannot tell what type of DVD 104 drive you are using. That is just a generic name for a Pioneer drive that many different companies, including Apple, used in their products.

For instance, I have a Pioneer DVR 104 firewire drive made by LaCie, not a Apple supplied DVR 104 Superdrive. Like I said, I was having the same painful and costly problems you discribe. Recently, I downloaded and updated the firmware. Since then, I have sucessfuly burned DVDs. I used the French supplied third party firmware update provided in my last post.

Even if this is not your problem, your DVR player should still have the latest firmware availalbe so that is excluded as the source of your problem. I doubt it is the disks because I was using various disks and having the same types of problems.

Just my two-cents.

Sep 16, 2005 9:56 AM in response to Terrin

PS

I appoligize I reread your post and I see that you are using an Apple Superdrive. I would probably use the update Apple provides to update the firmware on the DVR 104. My guess is it will solve the problem. I notice that the more I upgrade my OS (I am using Tiger now), the worse the problem has become. Or maybe it is just the DVD's on the market are just faster now. Whatever the case, I would update the firmware.

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Burning DVD for data problems

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