5 Replies Latest reply: Feb 12, 2008 7:07 AM by Timmy Y
bongbongsan Level 1 Level 1 (0 points)
i am using Windows Vista with my 1.1.2 iPhone & iTunes 7.5

iTunes cannot detect my iPhone when i plug it via the USB cable to my computer, while Vista can detect it and i can access the photos inside iPhone with the link my computer\Apple iPhone\Internal Storage\DCIM\100APPLE.

the interesting fact is that when i turn off the "program control" (a function in my firewall, ZoneAlarm). iTunes can then detect the iPhone can they can sync(ringtones, music, contacts successfully get into iphone)!

if i switch on the "prgram control" in zonealarm after they sync, disconnect iphone and reconnect it, an error message will be shown, something like "iTunes cannot connect to iPhone [^2], unknown error (0xE8000001)"

if you know what happening, please HELP!!!
thanks for your time!!!

sony notebook SZ series, Windows Vista, 32-bit