14 Replies Latest reply: Feb 18, 2008 1:09 PM by Robert Saecker
dkgardner Level 1 Level 1 (0 points)
ok so the other day my hard drive failed so i just ordered a new one from macsales.com and i ordered a genuine apple hard drive. well after i placed my order i got to lookin around, and everyone says that the apple hard drive in macbooks made by seagate and not good, that they all fail. so i went back and looked and sure enough, the hard drive is a "genuine" apple HD but its made by seagate.
Did i make a big mistake by ordering this seagate drive? and if i send it back, what is the best 2.5' SATA drive for me to get as far as a brand of one??
Thanks guys!

MacBook (black), Mac OS X (10.5.1)
  • 1. Re: seagate hard drive for macbook!?
    First Magus Level 6 Level 6 (15,850 points)
    I doubt if you will have a problem with the seagate. The bad Seagate have probably been culled out of the supply chain. My original Seagate never had a problem and I am still using it in an enclosure as a back up drive. This is the drive I chose to use now..

    Western Digital Scorpio WD3200BEVT 320GB 5400 RPM 8MB Cache SATA 3.0Gb/s Notebook Hard Drive - OEM

    Mort
  • 2. Re: seagate hard drive for macbook!?
    dkgardner Level 1 Level 1 (0 points)
    man i hope that i dont have any problems with it. this ***** lol
    but i am going to get a time capsule as soon as they start shipping!
    thanks for the info.
  • 3. Re: seagate hard drive for macbook!?
    First Magus Level 6 Level 6 (15,850 points)
    I agree on the Time Capsule I am planning on getting one myself. It looks like the best thing since sliced bread:->

    Mort
  • 4. Re: seagate hard drive for macbook!?
    dkgardner Level 1 Level 1 (0 points)
    ha no lie.
    do you think that 500gb is enough to back up a macbook alone?
    i eventually plan on gettin a new imac, but do you think it would be enough for both also?
  • 5. Re: seagate hard drive for macbook!?
    First Magus Level 6 Level 6 (15,850 points)
    If it was just the MacBook it would probably do but with two macs using it you may have a problem. I guess it depends on the size of the drives your backing up. I'm also thinking of adding an iMac to the family and plan on the terrabyte for both.

    Mort
  • 6. Re: seagate hard drive for macbook!?
    dkgardner Level 1 Level 1 (0 points)
    yea, i might as well get a TB then, just in case.
  • 7. Re: seagate hard drive for macbook!?
    gentlyused Level 1 Level 1 (0 points)
    as per this article, found at http://www.informationweek.com/hardware/showArticle.jhtml?articleID=204203468, it seems that apple is aware of the seagate hard drive failures, however, they have yet to recall them.

    data loss is a significant concern for many users. my macbook's hard drive crashed a few days ago after a 10.5.2 update and upon inspection, it turned out that this hard drive was a seagate with the 7.01 firmware revision. i will be opening up the hard drive to establish whether or not the disk did in fact sustain scratches caused by a faulty head, subsequent to which and upon the finding of such damage, i will be in contact with apple to see to it that this hardware malfunction gets rectified before any compelling legal (contractual) remedies might have to be considered.
  • 8. Re: seagate hard drive for macbook!?
    y_p_w Level 4 Level 4 (3,550 points)
    gentlyused wrote:
    as per this article, found at http://www.informationweek.com/hardware/showArticle.jhtml?articleID=204203468, it seems that apple is aware of the seagate hard drive failures, however, they have yet to recall them.

    data loss is a significant concern for many users. my macbook's hard drive crashed a few days ago after a 10.5.2 update and upon inspection, it turned out that this hard drive was a seagate with the 7.01 firmware revision. i will be opening up the hard drive to establish whether or not the disk did in fact sustain scratches caused by a faulty head, subsequent to which and upon the finding of such damage, i will be in contact with apple to see to it that this hardware malfunction gets rectified before any compelling legal (contractual) remedies might have to be considered.


    Loss of data or consequential damage is almost never covered. Ordinary hard drives without any design or manufacturing defect are subject to random failures. I doubt your local laws would have any remedies. I know this is a very unique situation, but most laws I know of for product liability apply primarily to safety concerns.

    In any case, simple backup devices are inexpensive and can save one's skin when a not so rare drive crash occurs.
  • 9. Re: seagate hard drive for macbook!?
    dkgardner Level 1 Level 1 (0 points)
    Yea that is weird that yours did that after update 10.5.2 , because that is when mine crashed to.
    and now its gonna cost me 1500$+ to get all my files off.
  • 10. Re: seagate hard drive for macbook!?
    mitman05 Level 1 Level 1 (0 points)
    Does any one know for sure if replacing the hard drive on the macbook yourself is a violation of warrenty. An apple store chat representative told me yes, but there is a manual on apple's website on how to do it that seems to imply that it isnt as long as u dont damage the computer.
  • 11. Re: seagate hard drive for macbook!?
    dkgardner Level 1 Level 1 (0 points)
    No, its not, because when i went to the apple store the macgenius told me to go to macsales.com and order my hard drive there because it would cost me a whole lot let to just buy my HD there and do it myself. and its easy to do it yourself.
    but yea, he told me that it would be cheaper and less time to do it myself, so im guessing that it doesnt, seeing as how he didnt mention it and told me to do it myself...
    but then again just to be on the safe side i would call a apple rep to see. If they say that it will void your warranty would you please post that on her so people will know? thanks!
  • 12. Re: seagate hard drive for macbook!?
    y_p_w Level 4 Level 4 (3,550 points)
    mitman05 wrote:
    Does any one know for sure if replacing the hard drive on the macbook yourself is a violation of warrenty. An apple store chat representative told me yes, but there is a manual on apple's website on how to do it that seems to imply that it isnt as long as u dont damage the computer.


    I have the feeling that a lot of store personnel aren't all that well versed on warranty terms. Or they say all sorts of falsehoods when they think it will increase the chance of a customer purchasing "authorized" service. In any case, it's easy to do and with reasonable care there's little chance of causing something that would result in a legitimate warranty refusal.
  • 13. Re: seagate hard drive for macbook!?
    David Osahon Level 2 Level 2 (345 points)
    You know, it's weird that i come across this thread. The 160gb HD in my MB just conked out and instead of taking it in to a store for the usual "7-10 days" time frame, i decided to swap it myself seeing as i came across a 250gb Western Digital Scorpio HD for $107.
    Lo and behold, the 160gb is a Seagate made HD. Now, i have always liked Seagate mainly because of their generous 5 year warranty on drives and reputation.
    To cut a long story short, i put in the 250gb Scorpio and so far it's working fine and very "whisper quite", like it advertises plus the standard 3 year warranty from Western Digital is not too shabby.
  • 14. Re: seagate hard drive for macbook!?
    Robert Saecker Level 2 Level 2 (190 points)
    gentlyused wrote:
    i will be opening up the hard drive to establish whether or not the disk did in fact sustain scratches caused by a faulty head, subsequent to which and upon the finding of such damage, i will be in contact with apple to see to it that this hardware malfunction gets rectified before any compelling legal (contractual) remedies might have to be considered.


    I presume you're aware that once you open it up, it's trash, whether it actually has a faulty head or not.