1916 Views 4 Replies Latest reply: Oct 26, 2005 9:27 PM by Rothrock
What are you trying to open a TIFF file with.
If by chance they are being sent as e-mail you might have them sent as .jpg
or .tiff this will normally allow them to be opened. If they are being sent in e-mail they have to be (period, and lower case) otherwise they will not be sent correctly or open either.
My quess is they were sent to you incorrect.
None of my images were sent via email. I have about 100 photos on a memory stick, all from the same source. They are all scanned photos saved with .tif extension. Most of them I can open (using Adobe Photoshop) execpt for the 20-30 problem photos giving me the error message:
"could not complete request because of a problem parsing the TIFF file"
The only time I have ever encountered a problem like this is when the Tiff file was generated from a photo that was a different format before and was not saved as a Tiff.
Or when it was generated by other than the program you use and was generated by another and then not recognised by Photoshop...Don
I had a very similar problem recently. Evidently there are at least two different types of TIFFs. Photoshop doesn't support YCrCb TIFF format. Don't ask me how a photo taken with a digital camera suddenly changes to a YCrCb, but it happened.
My solution was to open with Graphic Converter and resave to a new file name.
Here is a link to the thread in the adobe forums.