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Cannot open some TIFF files

Hello,

has anyone ever encounered this error when trying to open TIFF file?:

could not complete your request because of a problem parsing the TIFF file

Someone else has scanned these pics for me, some will open when others will not. Any suggestions??

Thank you,
Mandy 🙂

Posted on Oct 23, 2005 9:35 AM

Reply
4 replies

Oct 23, 2005 2:52 PM in response to Mandy Johnson

Mandy,
What are you trying to open a TIFF file with.
If by chance they are being sent as e-mail you might have them sent as .jpg
or .tiff this will normally allow them to be opened. If they are being sent in e-mail they have to be (period, and lower case) otherwise they will not be sent correctly or open either.
My quess is they were sent to you incorrect.
Cheers...Don

Oct 23, 2005 4:39 PM in response to Donald Morgan

Hi Don,

None of my images were sent via email. I have about 100 photos on a memory stick, all from the same source. They are all scanned photos saved with .tif extension. Most of them I can open (using Adobe Photoshop) execpt for the 20-30 problem photos giving me the error message:
"could not complete request because of a problem parsing the TIFF file"

Thanks,
Mandy 🙂

Oct 26, 2005 9:27 PM in response to Donald Morgan

I had a very similar problem recently. Evidently there are at least two different types of TIFFs. Photoshop doesn't support YCrCb TIFF format. Don't ask me how a photo taken with a digital camera suddenly changes to a YCrCb, but it happened.

My solution was to open with Graphic Converter and resave to a new file name.

Here is a link to the thread in the adobe forums.

http://www.adobeforums.com/cgi-bin/webx?13@@.3bbc8a40/2

Cannot open some TIFF files

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