Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

"This disc could not be verified" error when burning CDs

Every time I try to run the CD Burner, the disk seems to finalize then I get this error message:

*This disc could not be verified and might be unreliable. Try again using a new, blank disc. (Error code 0x80020063).*

I have tried with many blank disks and different data (text files, music files, etc). The CDs I am using are blank Memorex CD-RWs.

This machine is using a Matshita DVD-R UJ-845, here's the rest of the info from the System Profiler if it helps:
MATSHITA DVD-R UJ-845:

+Firmware Revision: DBN9+
+Interconnect: ATAPI+
+Burn Support: Yes (Apple Shipping Drive)+
+Cache: 2048 KB+
+Reads DVD: Yes+
+CD-Write: -R, -RW+
+DVD-Write: -R, -RW, +R, +R DL, RW
+Write Strategies: CD-TAO, CD-SAO, DVD-DAO+
+Media: Insert media and refresh to show available burn speeds+

What can I do to get my CD burner working?

2 GHz PowerPC G5, Mac OS X (10.5.1)

Posted on Feb 10, 2008 2:26 PM

Reply
6 replies

Feb 10, 2008 6:44 PM in response to Pomtown

If you are using a burn folder ... use the "Get Info" command and select a new alias for each item in the folder. I had this issue for a year and apparently had an "orphaned alias" in the burn folder. At any rate, since I selected a new alias for each item I can now burn disks at any speed, on any media and they burn and verify correctly.

Mar 13, 2008 9:20 AM in response to Pomtown

I had the same problem and was about to replace my 2002 Superdrive after reading some other posts about the drives "just get old." After wasting about 9 hours and about as many blank DVD-R I tried this.

1. I use Verbatim DVD-R
2. Turn off Time Machine if you use it (also other back up software)
3. Set screen saver and energy savers to "Never" (all three sliders)
4. Uncheck the put drives to sleep box
5. Use Disk Utility: file,new,new image from folder
6. Again in Disk Utility: image, burn.
- what is nice here is you can do a test burn and also turn off the verify
step. I have not verified any of my recent burns and they all are working
fine so far.
7. Report your success (or hopefully not your failure)

Good luck!

Apr 4, 2008 10:11 PM in response to ksk123

All good suggestions...thanks to all of you weighing in. I have had no issues buring DVDs or CDs (7 months) until this week and am a bit puzzled. Since this verify issue popped up, I've tried buring data from various sources and had some success. As such, I suspect it's not a hardware problem.

I was able to review 1500 JPEGS burned to 1 DVD one-by-one until I found the single file that was an issue. I did this on an XP machine and got a 'cyclic redundancy' error which leads me to believe that I've got a software problem tied to a recent update.

That file is not corrupted at the source and can be copied individually without issue. I've varied burn speeds, media types, file types and data sources and have not been able to identify why 3 of 11 have worked.

The first DVD I burned using dic utility at 4x worked. I felt good that I had a workaround to burning via finder but 3 subsequent attempts with disc utility have failed, too.

"This disc could not be verified" error when burning CDs

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.