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"USB Device not Recognized" when shuffle is plugged into computer

Everytime I plug my shuffle into my Dell laptop it comes up with the message "USB device not recognized". The shuffle doesn't show up in my computer or itunes. I've done some of things that it says to try, but I'd really like to get this fixed and get my shuffle working. Typically when I plug it in, it blinks once, yellow/orange, and then no more, and the notice comes up on the computer screen. If this makes a difference, the shuffle worked fine until last summer when my hard drive crashed. Upon installing a new hard drive, the shuffle began to not work/sync with my computer as it had been before. Any suggestions on how to get my shuffle working again? Much appreciated!

Dell Inspiron 8600, Windows XP

Posted on Feb 10, 2008 10:45 PM

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6 replies

Mar 16, 2008 6:12 PM in response to Greg745

This is a problem I get periodically, it seems to be random. When I plug my shuffle onto the dock, windows gives a message about "installing device driver" then the mouse locks up, as does the keyboard. There's then a "USB Device not recognized" message, and the computer is dead. Sometimes even the power button stops responding. Normally, it works great.

Mar 19, 2008 7:14 AM in response to mikematx

Well start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Perhaps the iPod Shuffle utility might help?
http://docs.info.apple.com/article.html?artnum=305204
Patrick

Jun 14, 2008 8:52 AM in response to drean12

I have the same problem, everytime i connect my ipod shuffle to the computer, it says "USB decive not recognized" except, it recognizes all other USB devices (digital camera, Memory sticks...) and my ipod is recognized by other computers. it's just my home computer that cant seem to recognize my shuffle.

i've tried many things but all attempts were unsuccessful!

HELP! anyone know why this is happening?

"USB Device not Recognized" when shuffle is plugged into computer

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