6 Replies Latest reply: Jun 14, 2008 8:52 AM by V.A.
mikematx Level 1 (0 points)
Everytime I plug my shuffle into my Dell laptop it comes up with the message "USB device not recognized". The shuffle doesn't show up in my computer or itunes. I've done some of things that it says to try, but I'd really like to get this fixed and get my shuffle working. Typically when I plug it in, it blinks once, yellow/orange, and then no more, and the notice comes up on the computer screen. If this makes a difference, the shuffle worked fine until last summer when my hard drive crashed. Upon installing a new hard drive, the shuffle began to not work/sync with my computer as it had been before. Any suggestions on how to get my shuffle working again? Much appreciated!

Dell Inspiron 8600, Windows XP