18960 Views 4 Replies Latest reply: Feb 12, 2008 9:19 AM by shula
If iTunes does not recognize your iPhone when it is attached via USB, there are a number of potential fixes.
Delete then re-install iTunes Delete the following files:
The iTunes application (located in /Applications)
com.apple.iTunes.plist (from ~/Library/Preferences)
iTunes.pkg (from /Library/Receipts)
iTunesX.pkg (from /Library/Receipts)
then re-download the latest version of iTunes.
Check the USB port Make sure that your iPhone is connected to a normally powered USB 2.0 port. If you’re using a hub, try connecting the iPhone directly to the computer or vice versa. Also try switching ports.