pairing record is missing?

Question

pairing record is missing?

been running my iPhone on the same iMac since they lowered the price, today I connect for a sync and get this message...

"iTunes could not connect to the iPhone "my phone name" because the pairing record is missing"

only change from yesterday is the appletv update, which I did last night (unhooked the phone this morning)

thoughts? help?

iMac 1.83 CD, Mackbook Pro 2.16 CD, Mac OS X (10.5.1), iPhone!!! Apple TV!!

Posted on Feb 13, 2008 2:41 PM

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Answer 1

Feb 13, 2008 2:45 PM in response to Erik Michaelis

meh...reboot fixed it

I got skeered!

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Answer 2

thefinch

Level 1

0 points

Mar 3, 2008 6:45 PM in response to Erik Michaelis

I tried to update my iPhone software this morning and after experiencing many of the problems seen online today, I'm down to the original - "iTunes could not connect to the iPhone because the pairing record is missing." Any clues?

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Answer 3

Mar 3, 2008 7:57 PM in response to thefinch

Have you rebooted your phone? Seems to have solved this error for myself and others

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Answer 4

Apr 5, 2008 2:56 PM in response to Newfsarefun

I rebooted will sync but iPhone still saysuntitked

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