Kirk,
Let me start off with how they are created and then I can give you some URL links if you think that it could still be a problem.
This is how I do all of my exports. Tell me if I am doing anything non-apple-quicktime-standard. Exporting straight out of quicktime pro.
H264, 29.97 fps, 150 keyframes and 600 data rate. High Quality compressor. Size is 720x480 4:3 NTSC
It seems pretty basic and all of our files played on our test site just find until the quicktime update. When we play it on a windows machine it tells me that I need to install other software and then usually locks up the browser.
I can play all the files just fine on my big desktop mac and on my macbook pro, but no sound out of the imacs and problems on the windows side.
What other details can I give you to help with this?
Thanks and don't give up on me yet . . .