problems with iTunes and Windows Vista

Question

problems with iTunes and Windows Vista

I just got a new dell computer that came with Windows Vista. I'm new to Vista, and just downloaded iTunes. I was able to add my music and it will play, but I can't edit track information. I downloaded iTunes from the administrator account, so I don't know what the problem is or how to fix it. Please help!!

dell, Windows Vista

Posted on Feb 14, 2008 1:42 PM

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Answer 1

Timmy Y

Level 4

3,115 points

Feb 14, 2008 1:49 PM in response to baybeegrrl1004

Give us more detail. What happens when you try and edit he info?

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Answer 2

Feb 14, 2008 2:00 PM in response to baybeegrrl1004

When I click on the track to edit the info, I can see the information but it is a light gray color, and I can't even click on it to change it. It looks like when you don't have the authority to change something.

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Answer 3

Feb 15, 2008 8:37 AM in response to baybeegrrl1004

Okay, I just figured out that I cannot edit track information when I try to add files from my portable hardrive. If they're on the computer, I can. Is there any way to be able to edit the information when I add them from the hardrive? I was able to do this when I used Windows XP...

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Answer 4

Tomoko

Level 1

0 points

Mar 15, 2008 6:31 AM in response to baybeegrrl1004

For windows vista, like someone suggested, it may change your permission for editing a file and appear grey screen. As such, the following step might solve this problem.

Go to "Computer", go to your portable hard drive, right click and go to "Properties". Select "Security" Under the "group and user names" choose your user name. To change the permission, choose "Edit" Under permission column, choose "Full Control". After this you may able to edit song information in your itunes.

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