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ipod not seen on itunes

hi everyone, i've tried everything and i still cannot see my ipod on itunes. when i connect the ipod it does not recognize it. i cannot sync any new songs to my ipod. i've wasted 2 days trying to fix this.. please HELP!!

Posted on Feb 15, 2008 10:38 AM

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13 replies

Feb 15, 2008 2:50 PM in response to nuhno

I'm having the exact same problem and can't figure it out. I posted a message under "Unable to Sync Ipod" message chain. My ITunes library is still there, and I can purchase songs, but then I can't sync the songs onto my Ipod anymore, and when I try to do it manually, the "Sync Ipod" option on the File drop-down menu is also shaded gray and inoperable. Can anybody figure this out, please? Already tried resetting my IPod, no change.

Mar 6, 2008 4:33 PM in response to nuhno

Hello, I'm not sure if my problem is the same as everyone else's or not but please bear with me.

I recently bought a secondhand iPod (fourth generation, colour screen, 40GB) and I have managed to successfully connected it to both my pc at work and my pc laptop. However, I can't seem to see it on my Mac! It's not visible on the desktop or in iTunes. All my music is in iTunes on my Mac and so this is really frustrating as I am currently having to burn all my cds (AGAIN) to the pc laptop in order to load them onto the iPod.

I am running iTunes v 7.6.1 on the Mac, if that makes a difference.

There must be a solution to this! Anyone got any ideas?

PS. I have tried using different USB sockets, resetting the iPod, restarting iTunes and the Mac, etc etc

Mar 6, 2008 4:44 PM in response to KateTring

Kate,

I believe the problem is that the formating is different on a PC than a Mac. I have a MacBook and have used bootcamp to install windows xp. When I connected my iPod when booted into windows it said it needed to reformant the iPod to use it on the windows side so it can sync. (I have used the iPod on the Mac side). Needless to say I just told it to not reformat...this means I can't use it on a windows machine. I don't use the iPod extensively so don't know if there is a way to have it be read on both a Mac and a PC simultaneously; you may have to choose which format to run (sync) the iPod on.

Mar 8, 2008 2:05 AM in response to 2Xclone

Thanks for that. So, if I assume that the iPod I have has been used on a PC by previous owner does anyone know how I can reformat it to use it with my Mac? I don't need it to sync with my PC as all my music is on my Mac and that is where I would use the iPod.

I got my PC laptop primarily for my daughter to use so it has her music on it and I can't survive on only Girls Aloud and the soundtrack to High School Musical! Someone help me please!!!!

Mar 15, 2008 2:34 PM in response to badrig

OK, I gave up trying to sort this problem myself and today took my iPod into the Apple store in Milton Keynes where it was in fact revealed to have PC formatting. The kind assistant reformatted it for Mac and uploaded the latest software for me. It displayed on his Mac screen as being formatted for Mac now and appeared in the devices menu of iTunes as one would expect.

I have just got home and plugged it into my Mac and guess what? My eMac still can't see the iPod! I am running the latest version of iTunes but nothing appears in the devices menu.

Does anyone have any ideas?

K

ipod not seen on itunes

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