10.5.2 and Photoshop CS3

Question

10.5.2 and Photoshop CS3

After upgrading to Leopard 10.5.2 I now get the error 'Application quit unexpectedly' after I go to close photoshop.

This is my console error log:

Process: Adobe Photoshop CS3 [300]
Path: /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3
Identifier: com.adobe.Photoshop
Version: 10.0 (10.0x20070321 [20070321.m.1480 2007/03/21:16:39:00 cutoff; m branch]) (10.0)
Code Type: X86 (Native)
Parent Process: launchd [114]

Date/Time: 2008-02-17 14:19:08.623 +0000
OS Version: Mac OS X 10.5.2 (9C31)
Report Version: 6

Exception Type: EXC BADACCESS (SIGSEGV)
Exception Codes: KERN INVALIDADDRESS at 0x00000000c0000023
Crashed Thread: 0

Thread 0 Crashed:
0 libobjc.A.dylib 0x92cb16e8 objc_msgSend + 24
1 com.apple.CoreFoundation 0x90a5e7d2 CFBundleGetIdentifier + 50
2 com.apple.CoreFoundation 0x90a62175 __CFBundleDeallocate + 53
3 com.apple.CoreFoundation 0x90abe7a8 _CFRelease + 216
4 ??? 0x12ea5288 0 + 317346440
5 dyld 0x8fe12fc3 ImageLoaderMachO::doTermination(ImageLoader::LinkContext const&) + 227
6 dyld 0x8fe04f7b dyld::runTerminators(void*) + 155
7 libSystem.B.dylib 0x954f053c _cxafinalize + 241
8 libSystem.B.dylib 0x954f0430 exit + 33
9 com.adobe.Photoshop 0x00002fda 0x1000 + 8154
10 com.adobe.Photoshop 0x00002ef9 0x1000 + 7929

Thread 1:
0 libSystem.B.dylib 0x954c79e6 mach msgtrap + 10
1 libSystem.B.dylib 0x954cf1dc mach_msg + 72
2 ...ple.CoreServices.CarbonCore 0x92671033 TS exception_listenerthread + 155
3 libSystem.B.dylib 0x954f8c55 pthreadstart + 321
4 libSystem.B.dylib 0x954f8b12 thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x13063f10 ebx: 0x90a8f09e ecx: 0x92d2cf78 edx: 0xc0000003
edi: 0x13063ec0 esi: 0x13063f10 ebp: 0xbffff848 esp: 0xbffff828
ss: 0x0000001f efl: 0x00010202 eip: 0x92cb16e8 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0xc0000023

If anyone has come across this problem and could suggest a possible fix it would be much appreciated.
Thanks in Advance

Andy

iMac Intel Core 2 Duo, Mac OS X (10.5.2)

Posted on Feb 17, 2008 6:37 AM

Reply

Answer 1

smithrj

Level 4

1,541 points

Feb 17, 2008 6:57 AM in response to alleycatdesign

I cannot read error reports. I can tell you to go to Utilities>Disk Utilities>run disk permissions, and test again. Report back with results. This may fix all issues.

Ray

Reply

Answer 2

Feb 17, 2008 7:03 AM in response to smithrj

Thanks for the advice but unfortunately it hasn't fixed the issue.

Reply

Answer 3

Feb 17, 2008 7:09 AM in response to alleycatdesign

The 10.5.2 update has screwed compatibility with Photoshop CS3.

It will no longer work effectively with spaces, as it looses 80% of all open toolboxes and palettes, thus meaning you have to reset your workspace.

Also, the text-input fields in the top most parameters bar (for instance, setting the opacity for a brush) are still completely inoperable when trying to input your own numbers. You must resort to using the slider to set your variables.

Come on Apple, come on Adobe. Full compatibility? Yeah right.

Reply

Answer 4

gumball

Level 1

55 points

Mar 13, 2008 8:56 AM in response to Robert Tolton

Have you heard any fixes on this? I posted the same question and had no responses. It is driving me crazy.

Reply

Answer 5

thalo

Level 1

8 points

Mar 14, 2008 11:08 AM in response to gumball

I have consistent and pervasive crashes in Adobe CS3 applications, running Leopard on a dual 2.7GHz Power Mac G5. The longer I work in an application, the more likely it is to crash. Ever since upgrading to Leopard, performance and reliability has been spotty at best for me.

Most crashes, like the one posted have that "KERN PROTECTIONFAILURE" and "EXC_BAD ACCESS (SIGBUS)"

I have not yet heard an adequate explanation of what those exceptions mean by anyone on here.

If anyone who's an engineer, developer, or programmer happens to know, I'd certainly like to hear about it.

My primary crash culprits have been, in no particular order: Adobe CS3 applications, "mdworker", Safari, Mail, the Finder, Suitcase Fusion, and others... with the overwhelming majority of crashes going to "mdworker" (something to do with spotlight indexing?)

Hardware checks out with TechTool Pro and Disk Utility. I've been reparing permissions and have gotten some help from the great Scott Radloff, but am still struggling. Lost more work again today in both Photoshop and GoLive. I'm trying to decide whether to go through an entire reinstall yet again, but this time ZEROING ALL DATA on the boot drive before I install. It's a daunting prospect, and I haven't quite made up my mind about it.

I also have a peculiar issue with my keyboard becoming unresponsive (after a period of time of working with several apps open) when optical media is inserted into my SuperDrive. This has only happened since Leopard.

My suspicion has been that this MIGHT be a PPC vs. Intel issue, and that my hardware simply isn't compatible with Leopard.

Reply

Answer 6

smithrj

Level 4

1,541 points

Mar 14, 2008 12:07 PM in response to alleycatdesign

Many users have had difficulties with Adobe, they are not yet caught up with Leopard. Many do not. I suggest waiting a bit longer to Adobe fixes the issues.'

Ray

Reply

Answer 7

thalo

Level 1

8 points

Mar 14, 2008 1:10 PM in response to smithrj

According to Adobe, as of January, 2008, all CS3 applications are supposedly compatible with OS X Leopard: http://www.adobe.com/support/products/pdfs/leopardsupport.pdf

If Adobe is "not caught up with Leopard" they are not saying so in their official support documentation.

I think Leopard is not caught up with Leopard. Because at least on my system (which is not Intel-based), Adobe Applications are not the only ones that crash. Apple software like Mail, Safari, and The Finder have similar crashes (i.e. EXC BADACCESS (SIGSEGV)... KERN INVALIDADDRESS).

Reply

Answer 8

smithrj

Level 4

1,541 points

Mar 14, 2008 5:17 PM in response to thalo

Not true, go to the Adobe forum and you will see the issues insofar as being compatible. I have no issue with Leopard on all my computers. It is 3rd party problems.

Ray

Reply

Answer 9

thalo

Level 1

8 points

Mar 14, 2008 9:20 PM in response to smithrj

That's like saying, "go to the Apple Discussions forum and you will see issues insofar as Leopard not being stable."

A couple of people here saying they have no problems is no match for the overwhelming majority of people who say they do. And meanwhile, if it was exclusively third party problems, then Apple Software like Mail and Safari and the Finder wouldn't be crashing, and I have the logs to prove it.

Process: Safari [156]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 3.0.4 (5523.15)
Build Info: WebBrowser-55231500~3
Code Type: PPC (Native)
Parent Process: launchd [94]

Date/Time: 2008-03-14 18:28:29.516 -0400
OS Version: Mac OS X 10.5.2 (9C31)
Report Version: 6

Exception Type: EXC BADACCESS (SIGBUS)
Exception Codes: KERN PROTECTIONFAILURE at 0x0000000000000084
Crashed Thread: 0

Application Specific Information:

Java information:
Version: Java HotSpot(TM) Client VM (1.5.0_13-119 mixed mode)
Virtual Machine version: Java HotSpot(TM) Client VM (1.5.0_13-119) for macosx-ppc, built on Sep >28 2007 23:55:48 by root with gcc 4.0.1 (Apple Inc. build 5465)
Exception type: Bus Error (0xa) at pc=0x9329394c

Reply

Answer 10

Mar 19, 2008 6:45 PM in response to alleycatdesign

there's a thread on this problem as this link:

http://blogs.adobe.com/indesignchannel/2008/01/indesignleopard_updatevi.html

QUOTED... TC: All of the CS3 apps could potentially have this problem with Leopard, but InDesign's interaction with the file system, in tandem with Version Cue it appears, puts a heavier load on the OS routines in question. Apple changed the NavSvcs code in Leopard and this problem appeared. Only Apple can make the changes necessary to fix the problem. END QUOTE.

Message was edited by: Gary Heinonen

Reply

Answer 11

bwickens

Level 1

4 points

Mar 19, 2008 9:36 PM in response to alleycatdesign

Have you tried updating Photoshop to 10.0.1? Your log indicates you are at version 10.0. Try the Adobe Updater and see if it (and your other Adobe software) needs updating. I am having no issues with 10.5.2 and PS 10.0.1

Reply

Answer 12

Apr 23, 2008 3:06 PM in response to smithrj

Hey guys,

I just encountered this error on a friend's computer. Here's one way to induce it. It takes about five minutes, but so far I have gotten the error to appear on a MacPro Quad 3.0 and a new iMac Duo Core. Open Photoshop and any size canvas. Get your brush tool out and start drawing with it (I used a Wacom tablet though this also crashes with a mouse). I drew some quick flowers and started coloring. In the midst of coloring, the cursor at first stops painting the color, then poof! the cursor stops and the error appears. As this:

Process: Adobe Photoshop CS3 [216]
Path: /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3
Identifier: com.adobe.Photoshop
Version: 10.0.1 (10.0.1x20071012 [20071012.r.1644 2007/10/12:09:30:00 cutoff; r branch]) (10.0.1)
Code Type: X86 (Native)
Parent Process: launchd [137]

Date/Time: 2008-04-23 16:19:09.960 -0400
OS Version: Mac OS X 10.5.2 (9C7010)
Report Version: 6

Exception Type: EXC BADACCESS (SIGSEGV)
Exception Codes: KERN INVALIDADDRESS at 0x0000000028142f2e
Crashed Thread: 0

I am using 10.5.2 and Photoshop 10.0.1
There is a severe issue and **** it we should have a fix on this asap. If not, PLEASE for the love of all that is holy provide users the ability to install Tiger on their new systems till Leopard can get its act together.

Reply

Answer 13

Apr 23, 2008 5:35 PM in response to alleycatdesign

I was having regular crashes with CS3 also. Usually when I wanted to save my file, so I always ended up losing it.

The problems went away, but I'm not sure which thing fixed it, as I did several things. I unchecked "Enable Version Cue" in the settings. I removed the Stock Pictures app. I completely removed my printer (Epson R300) and all traces of it, and reinstalled from scratch.

I suspect the real fix was the printer reinstall.

Good luck.

Reply

Answer 14

C Burger

Level 1

0 points

May 15, 2008 8:08 PM in response to alleycatdesign

Andy,

I don't know if you solved this issue yet. I started having the same issue (the error messages were identical) after I installed the drivers and software for an Epson all in one printer and scanner. It only happened when I exited CS3, and on both my MacPro and MacBook Pro.
I isolated the offending item to the Twain driver for the scanner. In Library/Image Capture/TWAIN Data Sources was the driver for the scanner portion. I am using the printer attached through my Airport extreem, and thus don't use the scanner. I deleted the driver, and the issue is now gone. I finally noticed the scanner was showing up in my File/Import menu, and thats what made me drill into where the scanner drivers were.

Have you added anything like a scanner, or one of the new all in one printers. If so I would check out the drivers.

Good luck.

CB

Reply

Answer 15

josegdie

Level 1

0 points

May 28, 2008 2:31 AM in response to C Burger

You're a genius!

I've been going through reams of posts at different forums for days... Tried different proposed solutions. Nothing worked. Then, I came across your post and realized I did install an epson all in one scanner driver a few days ago. I deleted it and now the problem is gone. **** not having a scanner now but great not having the annoying warning anymore! Will try to find a solution for getting my scanner working without breaking the system again!

Cheers

Reply