orange livebox connection problem

Question

orange livebox connection problem

has anyone managed to connect their i-phone to their orange livebox? Orange tech support in India is hopeless...and Apple support in the UK is equally useless. I cant believe that these two massive players in the global communications industry cannot deal with a problem like this.

i phone, Windows Vista

Posted on Feb 18, 2008 3:18 PM

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Answer 1

abellan

Level 4

1,235 points

Feb 18, 2008 6:29 PM in response to deliciousbakery

What kinds of problems are you having?

Did you search the Orange Livebox website? Since the iPhone settings are somewhat similar to what a macintosh would use, I found this on their website.

http://help.orange.co.uk/documentDisplay.do?clusterName=DefaultCluster&preview=1 &groupId=1&page=http://ESERVER_133439a7-1ad1-4702-b784-35d4ea680057.xhtml&docTyp e=1006&resultType=5002&docProp=$solution_id&docPropValue=kb14077

You can probably skip down to the actual settings area where it shows you how to get your WEP key, etc.

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Answer 2

Feb 19, 2008 1:22 AM in response to abellan

thank for the reply but doesnt help.
My phone recognises the Livebox and even lets me enter the security key but alas no joy. I do have a mac, a pc, a wii, a ps3 and a psp all connected wirelessly to the livebox but just cant get this iphone to work. Have you actually got yours to connect?

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Answer 3

Feb 19, 2008 2:03 AM in response to deliciousbakery

I connect to my orange livebox fine. However, i do use WEP encryption rather than the default WPA it's set up with.

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Answer 4

Feb 19, 2008 11:38 AM in response to orangemog

thank you very much! As soon as i changed the encryption to WEP it worked straight away....those applebrains kept telling me that the iphone would only work with WPA security and i believed them. I was told by three different people at apple support that the iphone did not 'like' WEP encryption,(one even told me to use the $ symbol before entering the security key on the iphone when trying to pair it to the livebox - wishful thinking on his part!) I am really amazed at the lack of knowledge within the apple support centre - I really hope one of the really good guys at apple support picks this question and checks the various telephone conversations I've had with apple support on this subject....but I think this is wishful thinking on my part!
But once again orangemog..thank you ..i am very greatful...peace!

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Answer 5

Mar 19, 2008 9:52 AM in response to deliciousbakery

I read your exchanges with interest ... I too have an iPhone but cannot connect to the internet via my Orange Livebox. However, I have been able to connect elsewhere. My problem is slightly different, in that, the iPhone shows that I have a connection, but when I attempt to go to a web address I get an error like this

POSIX error 12 - cannot allocate memory
NSPOSIXerrorDomain:12

Also when I check my WiFi settings I notice that in the url field it says 'renew lease'

I have tried all of you previous suggestions, pairing etc, but the problem is still the same ... many thanks

Mike

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