Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Charles Wellington
Charles Wellington Author
User level: Level 1
0 points

USB cord not working

Hey how's it going,

I have a problem with my USB cord, it doesn't charge my ipod when I connect it to my computer. My ipod does show the 'Do not disconnect' screen though.
I've tried many other USB cords and they work fine so I guess my question is...
can I get a new USB because I'm still under the warranty?

HP, Windows Vista

Posted on Feb 18, 2008 5:03 PM

Reply
Question marked as Best reply
User profile for user: PT
PT
User level: Level 7
20,888 points

Posted on Feb 18, 2008 5:18 PM

Probably, that you can get a new one under warranty. Another option is to buy a wall charger like the one Griffin Technology sells. These give you a standard USB output to plug your cable into, but also they come with another cable, so you get a spare (well a spare if yours worked that is). I would contact Apple and see if you can get a replacement first.
Patrick
View in context
4 replies
Question marked as Best reply
User profile for user: PT
PT
User level: Level 7
20,888 points

Feb 18, 2008 5:18 PM in response to Charles Wellington

Probably, that you can get a new one under warranty. Another option is to buy a wall charger like the one Griffin Technology sells. These give you a standard USB output to plug your cable into, but also they come with another cable, so you get a spare (well a spare if yours worked that is). I would contact Apple and see if you can get a replacement first.
Patrick
Reply

USB cord not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up