Mail changes attachment extension

This is related to the Rich Text mail. If your mail is rich text, it embeds the JPG images into the mail and not as attachments. I was troubled for a while with the same "feature" but then found out, that if you want to send JPGs to your Win-friends, it has to be plain text.

PS. I found this thread for the originally posted problem - mail adding characters to attachments. I have 10.5.2, and yes, I might use foreign characters in may filenames... Sad to hear the problem is still unsolved. At first I experienced this some 6 months back, and then it disappeared. Now it's back.
And yes, this ONLY happens with mail. If you can use some other mail program, do that. I'm using a webmail for such cases when my client complains about the attachment... It is an embarrassing issue indeed.

Hey guys

I have the same stupid bug here

It makes me crazy... ok it's not so bad for most of us, we just choose the right application and problem solved.

But a LOT of people have no clue how to do this, ex: my girlfriend.
Seriously she got a MAC for simplicity...
well this bug makes emailing a lot less simple... it makes it complicated even to her point of view...
for her she just clicks the attachment and it opens, she doesn't give a **** what kind of file it is and what program is required to open it...
but when the extension is messed up, then it's over.

Please place BUG REPORTS because just complaining here won't help, go to this address !!!

http://www.apple.com/feedback/mail.html

Is Apple working on that problem ?
Has anyone found a solution ?
Or is the rest of the world (those with accents) left to themselves ?
Unless they have to change application and forget about Mail ?

The first post is dated feb'08. Today it's sep'08… 7 months later and still no bug fix for such a central application like e-mail !

I became aware of this bug only last week (10.5.4) while sending mail inside my company. Yesterday I updated to 10.5.5 (combo) and today I performed some small tests.

The bug is still present in 10.5.5 - and annoyingly it doesn't surface every time.

I sent a test message from my dotmac account to my gmail account - with a copy to the same dotmac account I was sending from.
I'm aware that sending a message to one self (especially to the same address!) is maybe not the best troubleshooting scenario, but FWIW: the dotmac version did NOT show the bug but the gmail version did.

This is a little bit confusing... could the server you are using to send, OR recieve, OR a combination of both, somehow be invloved in triggering this?

-matts

I found that replacing all accented Latin characters in the file name avoided the problem for both Word and PDF files. For example, a file name in which "Résumé" was used would be appended with .doc0 or .pdfdf (depending on the type of file). But, when I renamed the files with "Resume", the problem disappeared. This is an unfortunate flaw in Mail that I hope is quickly corrected.

these accents are not foreign if you are in France 🙂 and if Mail can't handle them, that's a big pain in the *

Mac OS X 10.5.5 is released and it's still not fixed !
I cannot believe it !

It is really unbelievable. Still not fixed.
The only workaround is to rename the attachments:
"abc äüö 123.doc" to "abc aeueoe123.doc"

And this does not always solve the problem...

Apple has to do something! Otherwise we will change our complete environment from OS X Server to Exchange!

You're right : accentuated characters and Unicode seem to be the problem.

To reproduce the problem :
- name a file : myéééééfile.doc
(note : there are 5 accentuated chars)
- drop it in the body of a mail (or on Mail icon in the dock),
- send it,
- receive it.
you'll get a filename named myfile.doc00

It seems Mail doesn't handle cleaning unicode characters in attachments.
In unicode, an accentuated character "costs" 2 normal characters.

In the Sent Mail folder, attachments are also named badly.

I hope this will help to understand the problem.

Same pb with me...

The same for me. It's very annoying, and unbelievable ! I sent a bug report on Mac OS X feedback page. I think I'm certainly not the only one to have done that. But Apple should have fixed this enormous bug for a long time !

Regards,

Gilles.

I have the same problem, where mail puts an extra character to an extension in an attachment.
The filenames didn't contain any diakritical signs and even without spaces the same problem occurs.
While there is no solution for this problem , I will have to use my webmail instead.
I will do so for a month and after that, when there still is no solution available, I will look for an other mail app.

René

I have the same problem on Leopard 10.5.5 Portuguese (and English).

After several tests, using attachments with special characters in the file name, these are my findings:

. this is not a problem related to Windows recipients (!!!!);

. if you drag the file to the Mail dock icon, the attachment IS NOT altered and the recipient will receive a working file.

. Other attachment methods have failed always, with and without signature (see above).

. With a "clean" file name (no spaces) I've also been able to send the attachment successfully, by any attachment method.

Being the IT manager at my company and currently evaluating a move to Mac, this is a MAJOR issue that I must see solved "yesterday". I'll not endorse the move while this bug is "standing".

I would be very disappointed if 10.5.6 does not solve this, since this bug has lingered for far too long now.

Customer Care, are you reading this thread?

Thank you.

Message was edited by: alexpds

As I've tested,

If "Preferences > Composing > Message Format" is "Rich Text"
this problem occurs.

But when I changed it to "normal text" the pb is gone away.

ps.
I use in korean language, so the option could be "normal text" or "general text"