Brand New Macbook Air Overheating!!

I have a brand new out of the box Macbook Air and it I've been running for maybe 20 minutes. It is so hot on the bottom that it is too hot touch. I so far have only opened System Preferences and Safari so clearly it's not doing anything at all. Here are the iStats on it:

CPU A: 157
Heatsink A: 137
Enclosure Bottom: 113
Airport Card: 97
Power Supply 1: 142
HD: 95

To compare I did a snapshot of my Macbook Pro 15" and here is what it shows:

CPU A: 115
CPU Diode: 126
GPU Heatsink: 112
Heatsink A: 108
Heatsink B: 99
Enclosure Bottom: 88
Memory Control: 99
Airport Card: 126

These are sitting on the exact same surface and both are doing basically the same things, which is that they have Safari open. My conclusion here is that there is something dramatically wrong with the Macbook Air. I have a screen shot of the iStat from both if anyone wants to see it, but the data is right there. Clearly an enclosure temperature of 113 degrees is much higher than it should be and makes the Air nearly useless as a laptop computer. I bought it for portability and my Macbook Pro is more comfortable. What I want to know is whether this is a defect or if anyone else is experiencing this?

Macbook Air, Mac OS X (10.5.2)

Posted on Feb 22, 2008 6:41 PM

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22 replies

Feb 22, 2008 9:45 PM in response to chriscamero

Without some idea of the actual CPU load (from in Activity Monitor), temperature numbers are almost meaningless. Note: I don't mean a guess, like "I so far have only opened System Preferences and Safari".

There's certainly not enough data here to conclude the Macbook Air is overheating.

P.S. Switch to Celsius; it's what most people use when discussing CPU termperatures.

P.P.S.: Spotlight might take a while to index a new Mac with a slow hard drive, which could explain this.

Feb 22, 2008 10:25 PM in response to chriscamero

Strongly advise you check the fan rpm to see if the fan is operational. My first MBA's fan was inoperative and MBA overheated with one of the cores reaching 204ºF and then shutting down. I called AppleCare and they had me take MBA to nearest local Apple Store and they promptly replaced it and took my MBA in for inspection.

If your fan is operating correctly it should spin at 2500 rpm when machine quite idle. At 2500 rpm it's hardly audible and can only be heard with your ear almost touching the keyboard. When the CPUs and Memory are under stress the fan will kick up to a max of 6200 rpm and can be clearly heard.

Download smcFanControl version 2.1.2 at http://homepage.mac.com/holtmann/eidac/software/smcfancontrol2/index.html and install it pronto and check the fan rpm. If it reports "000" as it did in my case then shutdown your MBA and call AppleCare immediately.

Feb 22, 2008 10:24 PM in response to BarryXSharp

Depending on how long it has been running I would say the spotlight-index is the culprit. Mine did the same and then came back to normal and has been terrific ever since.

The fan does get jiggy in a snap when I do video, but I dont do too much.. and I the fan goes right back down when I am done. NOthing like my MBP that was always a noisy little guy.

hopefully it will calm down for you.. If not, go get another cause that is not right and the MBA is AWESOME.

Feb 23, 2008 6:35 PM in response to chriscamero

Here is an update on the issue for me, I called the Apple store I bought it from and told them what was happening. They told me to bring it in and they would swap it. I ran in there and then they told a Genius had to look at it and they'd put me on standby since I didn't have an appointment (duh! why didn't the guy I talked to on the phone know what the process is and make me an appointment or inform me of this??).

Over an hour later (what a way to spend a Friday night, hello Apple??) and a few discussions with the manager they finally looked at it and swapped it out. It was clearly a defective one, I had it sitting on a hard surface and the case temp would climb to over 100 degrees quickly. The new one I got works great and doesn't have near the issues. The trackpad button was also goofed up on the first one and would click once before pressing it in and then you'd have to press harder to get it to actually perform a mouse click.

Anyway, I'm glad Apple took care of it even if it was a rough process getting it there. The one I swapped it for seems to stay at around 92 degrees on the enclosure temperature, so much more reasonable. What I do notice is that I can place my hand on the bottom and not get burned, so the first one was clearly defective in my mind.

Apr 19, 2008 8:46 AM in response to chriscamero

The MacBook Air does, in general, have an overheating problem. Not all units overheat easily, but overall the design has little margin. Some have thermal paste applied too copiously to the CPU, which acts as an insulator and drives temperature higher. Some have had defective fans. MANY users experience overheating and core dropout when using CPU intensive application for more than a few minutes. Ambient temperature matters, and anything that blocks the vents on the bottom of the unit causes the temperature to rise quickly. Of course, a laptop computer that can't be placed on a laptop without overheating is a bit problematic. Solutions: clean off excess thermal paste and reapply it properly (beyond the ability level or guts level of most); install Coolbook to undervolt the processor and reduce heat output (very effective). From extensive reading of posts on Apple.com and numerous other Mac websites, it appears Apple really needed the new 45nm chips from Intel for the MacBook Air, which would have used less power and generated less heat, improving both battery life and cooling in this very thin case. However, these chips weren't ready yet, so Intel put a larger chip on a smaller package to fit into the Air. This chip's heat generation is really too high for the Air's case to handle unless everything goes right.

Just to prevent the flames, I know that NOT all Airs overheat constantly, but many do, and these are the reasons why.

Apr 19, 2008 5:09 PM in response to chriscamero

I have had the same problem with my MBA. If I played a particular flash game for a few minutes (on a flat surface, in a cold room!), one of the cores would shut down. I eventually got Temperature Monitor, and ran activity monitor as well constantly to be able to watch the cores.

After suffering with this problem for a month or so, and not wanting to swap the entire unit due to laziness, I went to my local Mac shop (Mike's Mac Shop here in NYC, they're good) to have them swap the logic board out of both my MBA, and my coworker's.

I haven't been able to reproduce the problem since. I ran my 'torture test' flash game for probably 20 or 30 minutes and haven't been able to get a core to shut down.

I feel like this is simply a manufacturing defect in some of the early release models. Strange that Apple hasn't acknowledged it at all.

Apr 20, 2008 4:40 PM in response to Uberbrady

Okay, after having the logic board or motherboard or whatever it was swapped, I was able to have one core shutdown. I used my flash-game torture test for more than half an hour or so.

However - it wasn't like it was before. For a second or two, I lost a core, then I got it back. It wasn't the same death-spiral that required me to completely stop using the computer and leave it for 5 minutes (or sleep it immediately). I just simply lost the core, then it came back, then I lost it again, then it came back. It was far less deadly than before, and didn't seem to bring the machine down as badly.

I will keep my eye on it and keep this question updated.

Apr 21, 2008 3:44 AM in response to Uberbrady

My MBA does sometimes freeze for up to 20 seconds, then comes back for about 3 seconds before it freezes again. I sometimes helps to close the screen, and after a short time it may function good for a long time.

Other times i use the off button to close down the whole ****, and it maybe takes 4 restarts before its normal again.

is this a typical symptom of overheating?
Of course, when i took it back to the shop i bought it from, the problem was not there.
I stay in a warm place by now, and apple shops uses aircon.

When its working ok, all temps show between 30 and 55 degrees celsius, and the fan runs at 6106.
What the the istat says when it freezes, i don´t know

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Brand New Macbook Air Overheating!!

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