iTunes crashes when I play movie or TV show

Question

iTunes crashes when I play movie or TV show

Looking around here, I find a lot of people having a similar issue with iTunes, but I haven't seen my exact problem.

When I play a movie or TV show purchased from the iTMS. The screen pops up, but is only black, then after 30 seconds or so iTunes shuts down. Movies I imported into iTunes myself work fine, and songs I purchase from iTMS work fine, it only seems to affect protected videos. Any ideas? All software is the latest versions.

MacBook, Mac OS X (10.5.2), iTunes 7.6.1

Posted on Feb 23, 2008 9:44 AM

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Answer 1

Feb 23, 2008 11:41 AM in response to Aeden Babish2

i am having the same as Aeden Babish - when i try to play a rented movie or tv show - i get a black video window. both the video window and the itunes window freeze and i have to force quit itunes. this is only since updating to 7.6.1 yesterday. im on a pc, win xp. music files play ok.

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Answer 2

Feb 24, 2008 12:19 AM in response to Aeden Babish2

i just figured out after "re-Searchin'" on it...

What i foundout was... its not itunes, but the new quicktime that has gone wrong again, its like apple is playing 'you go first'.. [with errors & problems]
im having the same problems, its the worst updates ever, + i wasnt able to watch movie rentals, all i got [grey screen,no sound, itunes frezzin] + the movie exprired.

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Answer 3

May 23, 2008 2:58 PM in response to luv_apple

I too AM SEEING THIS ISSUE.... I HAVE PERFORMED SEVERAL MAINTENANCE TASKS TRYING TO RESOLVE THE ISSUE, TO NO AVAIL... MINE THOUGH, WILL GET PLAYING AND AT DIFFERENT TIMES DURING MOVIE PLAYBACK IT WILL START STUTTERING OR SKIPPING... THEN TAKE THE WHOLE MAC DOW.... LOOKS LIKE APPLE, IS out playing around again,,, but these sorts of issues will become their Archeli's heel.

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