Photoshop CS3 Crashes on open or save

Has anyone else encountered this problem?

I have followed all instructions in this document http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401517 to no avail.

Photoshop CS3 has never worked on my MBP. It is useless.

MBP & AptExpr , 2 PCs xppro, BB curve, Tmo,plantronics 655, Mac OS X (10.5.2)

Posted on Feb 24, 2008 8:50 AM

Reply
10 replies

Feb 24, 2008 8:57 AM in response to BusterKat

I've just upgraded from PowerPC/Tiger to Intel/Leopard, and I found my previously working Photoshop CS3 had a similar problem, crashing at startup. After much trial and error, I discovered the problem was caused by a couple of third-party plugins that couldn't cope with Leopard. Removing these, the problem went away and now it works fine.
You might like to go through your plugin folder and see what you've got.
Hope this helps.

Mar 12, 2008 7:18 AM in response to BusterKat

do you use third party RAM?
You can test you Ram modules loading your MacOsX bundled disk at statup pressing D letter (diagnostic),
if you need something accurate try to download memtest+ (google it).
Any log lines in console after Ps startup crash?
Have you applied Adobe updates?
I have one of the first realease of Adobe CS3 , last night i setup a new macbook pro and after install adobe updater app (in Appllication/Utility/) downloads 450MB of updates...

May 25, 2008 5:52 PM in response to BusterKat

I am having the exact same problem.

Brand new iMac that is 2 weeks old. Bought Photoshop CS3. Took it out of the box, installed it and the minute I choose "Open" from the file menu it crashes.

I've uninstalled and reinstalled at least 5 times in the past two weeks and it has yet to work.

And the Adobe site is worthless for help on this.

***** to see that I'm not alone in this and that it appears no one has an answer yet. Bummer.

-C.C.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Photoshop CS3 Crashes on open or save

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.