iTunes stuck in billing info loop

me too, right pita. no idea how to fix it either. does feel very PC like i agree! still im sure if its a big problem Apple will notice a sudden drop in income... lets hope

right, sorted it. in the end i chose "none" as the payment type. then re entered all my payment details again, and hit done. now i works.

SAME PROBLEM HERE. Enter a different credit card, it says wrong security code. Go back to the original credit card - wrong security code.

I am also having the exact same problem.. Hopefully someone out there knows how to fix this. I contacted Apple/iTunes via email as they said "Apple does offer support for problems with not being able to purchase from the iTunes Store"!!! I couldn't believe it!

Any ideas would be greatly appreciated, as Apple doesn't seem interested in my business anymore.

Thanks,

SAME PROBLEM!!!
Quite frustrating I'm sure you'll all agree. Tried all the steps above and still no joy.
Come on Apple, you're better than this. Fix NOW PLEASE.

This is the response from Apple after I emailed them, haven't tried it yet though..

"I'm sorry you had trouble with your iTunes Store purchase. I know how frustrating this can be. I will be happy to help you as it is very important to me that your issues are resolved to your satisfaction.

To purchase from iTunes Store, you'll need to make corrections to your account information. To do this, follow these steps:

1) Sign out of the iTunes Store by choosing Sign Out from the Store menu in iTunes.

2) Visit Apple's My Info website:

http://myinfo.apple.com

3) Choose your country and preferred language. Then enter your iTunes Store account name and password and click Continue.

4) Choose Address Book from the menu on the left. On the Edit Address Book page, look at your shipping addresses at the bottom. If you have multiple shipping addresses, remove any out-of-date or duplicate addresses by clicking Delete. Also, make sure the state or province field is filled out correctly for each address. To edit an address, click Edit.

5) Now choose Phone Numbers from the menu on the left to look at your phone numbers. The area codes should be in the area code fields and the phone numbers should be in the phone number fields. If an area code is missing, or if it is in a phone number field, your account information may not save properly.

6) Make any other necessary corrections, then click the Save Changes button.

7) Click Log out in the upper-right corner.

When you make your next iTunes Store purchase, you will be asked to review your billing information. At that point, you can change your information or simply click Done. After that, you should be able to purchase items.

If iTunes continues to display an error message when you make purchases, please reply to this email and include this information:

1. Your complete billing address
2. A full description of what you tried to do and any iTunes error messages you received
3. Permission to reset your password so that Apple can investigate the issue

I apologize again for any frustration this may have caused. Apple wants your iTunes experience to be as enjoyable as possible.

I hope this information is helpful. Thank you for shopping at the iTunes Store."

I'm having the same problem. I've tried all the steps described here but to no prevail. I've just sent my own email to Apple to try and resolve the problem. It's extremely frustrating! And people wonder why everyone downloads music illegally!

Same problem here. I've tried everything I can think of, short of setting up a new Apple ID.

Anyone had any progress?

I've fixed it. I had trouble with the billing info loop since I switched to a new card.

I contacted Apple Support and they suggested all the usual stuff, like logging into the iTunes Store and reseting all my card details etc. That didn't work.

Then they suggested that I log into the Apple Store Online (not the iTunes store) and log into my account details there. I checked my addresses and phone numbers, then added my new card under the optional card details box (as no card details were tied to my Apple Store account).

This seemed to do the trick...

Brilliant. Finally managed to purchase again.

iTunes customer services weren't able to solve my problem but you guys did. Thanks.

Just logged into the Apple store and altered a few missing details and everything seems to be working fine again.

I got stuck in this out of the blue. Everything was working fine until I couldn't buy anything on Apple TV 3 days ago. To fix it, I had to go to the WEBSITE AND ITUNES STORE to re-enter the "security code" field for my credit card. Until I did both, it didnt work. Seems to be ok now.

I followed steps what u wrote for us.
I changed my shipping address in my info.
and then i logged to the itunes again, and try to by
Jane Fonda by. Mickey Avalon
but it keep says "Billing Information"
what is wrong with itunes seriously?
I have like a dollar in my account and i have $25 giftcard
i need to put that giftcard in my account but it keep says billing information
then which mean is if im putting that $25 but its gonna b doesnt work.
itunes u need to send me exactly what i need to do.
xoxo_jieun@hotmail.com
send me what should i do. DO IT NOW.