6 Replies Latest reply: May 3, 2008 11:52 AM by Harry Nutczak
Keinlicht Level 1 Level 1
WHen i try to connect my iTouch with my computer (i'm on a windows) it will begin to sync, sometimes even putting a few things on my ipod, then give me a message saying something like "disk could not be read from or written to" or "device timed out".

I know that the former message would likely mean a corrupted memory, however, i know that the memory works fine. i've used the ipod with a friend's mac, no issues. Even tried my friend's computer and just put the default songs on it as a test. i think this could only be a problem with my computer. Does anybody know how to fix this or what is causing it?

iPod Touch, Windows XP
  • mrtotes Level 6 Level 6
    Hello and Welcome to Apple Discussions.


    My first though is USB ports. Try connecting direct to the computer avoiding front panel ports, hubs and USB1.1 ports. Then try again.


    Let us know how you get on.



  • Markb147 Level 1 Level 1
    I have the exact same problem. I can sync about 50 songs and then it says those error things. I cant get movies on my ipod touch because the thing pops up halfway through syncing. However i tried my friends ipod on my computer and it was the same problem so i have confirmed that it is the computer and not your ipod. Now just to find what it is about the computer that makes it do this. I need to know too.
  • downinitjr Level 4 Level 4
    a couple other things to try listed in [this|http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph05956&lc=en&cc=us& dlc=en&softwareitem=pv-51941-1&os=228&product=3254002&rule=44288&lang=en#bph0595 6_legacyusb] and [this|http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&lang=en&softwarei tem=pv-51941-1&os=228&rule=44288&product=3254002&dlc=en&docname=bph07246] support doc. They may not be for your specific computer, but the same should apply to all pc's.
  • Keinlicht Level 1 Level 1
    I have no idea what the problem was, however i used a workaround that shuts off my USB to pci enhanced controller. it's a lot slower now, but it syncs fine.

    If anyone knows the root of this problem it would be nice to know what's causing it. i dont mind if it's there as long as i know why.
  • Messymeese Level 2 Level 2
    If you aren't satisfied with the speed of the syncing after what you did, try this and see if it works for you(I would first enable the thing you disabled):

    Restart your computer: on startup screen it will say press a key for BIOS(eg. PRESS "F1" for BIOS), Press the key indicated: IN BIOS, disable Hyperthreading: Apply changes: Finish computer startup: open itunes: sync ipod: Did that work?

  • Harry Nutczak Level 1 Level 1
    Success at last!!! Thank you for posting about disabling the hyperthreading in the BIOS.

    I have been dealing with sync issues for almost 1 month and I was ready to just give up on my iPod Touch 16 GB for music.

    I have tried removing the enhanced USB driver and after 18 hours still not having 8GB's synced I decided that was not an option I could live with.

    I disabled my hyperthreading and the iPod is syncing fairly fast with no errors (YET!)

    Lets see if this holds up and continues to work.

    Thank you