Daniel,
I guess you could say I learned "by the book" using GSX and the Apple Take-Apart Guides. At the jobs I've had since, people do kind of look at me with a raised eyebrow when I tell them that the CRT needs to be discharged if it's going to be exposed.
Right and I've had people tell me "H--- it ain't loaded!"
I think you're just being cautious. Perhaps letting them hold the anode lead while you plug in the eMac and fire it up would teach them a stern lesson. ..
Wait they're clients so I guess you'll need them to be able to sign the check.
Perhaps I'm wrong about which part of the CRT holds the potentially-deadly charge.
It's actually the CRT itself which acts like a giant capacitor. It can actually charge itself up spontaneously. That's why Apple says and I quote myself quoting them again:
""Establish an ongoing ground by using a cable with alligator clips at both ends. Connect one end to the anode aperture, and connect the other end to the metal CRT frame""
That would be right where the flyback anode lead clips into the CRT. That actually reminds me of the lab capacitors in the physics lab that had shorting bars that had to always be in place when the capacitors weren't being used. There was a grad student killed by one of those.
Anyway Daniel, make one of Sam's discharge tools. It's basicly just a big resistor of appropriate resistance on an insulated stick. I used PlasStruct for my first one. Still have it.
Richard
Richard