Apple return policy for new macbook pro

Question

Level 1

0 points

Apple return policy for new macbook pro

Doesn't apple have some special type of return policy if you recently (within a couple weeks) purchased a new mac product (in this case a macbook pro) and then all of a sudden (like tuesday) apple releases a new version. I know they have the regular return policy with the 10% restocking fee... but paying $200 bucks seems a bit steep for missing the new release by a week. I thought i had read once that they had some type of special exchange program if you purchased a product and they upgraded that product within a couple weeks.

Is that true or did i misread something...

MacBook Pro, Mac OS X (10.4.10)

Posted on Feb 28, 2008 9:06 AM

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Answer 1

Mac-Medic

Level 6

17,301 points

Feb 28, 2008 9:18 AM in response to Longhorn20

I don't think an Apple Store will do anything for you after two weeks. I would suggest calling Apple Customer Relations, talk it over with them, and see what they will do for you.

Apple Computer Customer Relations: 512.674.2500

FWIW...I bought a Power Mac B&W G3 once and two weeks later the Power MacG4s came out. That's the breaks with fast-paced technology.

-Bmer
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Answer 2

VAGO2

Level 1

15 points

Feb 28, 2008 9:18 AM in response to Longhorn20

I have herd some people have been able to upgrade at their store. All I can say is the new multi touch thing is worth the $200. The extra speed and hard drive is OK, but the multi touch is the future.

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Answer 3

Feb 28, 2008 10:40 AM in response to Longhorn20

while you may not get anything special done for you if it was me i would return that sucker asap and drop the extra 200 to restock to get the new machine... but thats me and i will happily blow all my cash on tech stuff but get ****** when i spend 40 bucks to get groceries... if only i didnt have to eat, all the new toys i could afford...

-matt

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Answer 4

Longhorn20 Author

Level 1

0 points

Sep 6, 2008 10:20 PM in response to Longhorn20

this was some time back but i called up the apple store, they said to bring it in and they would set me up. sure enough, they swapped the 2nd gen MacBook pro for the 3rd when it came out. I had both the old one about 3 1/2 weeks prior.

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